Administrative Assistant

Asset-Management-; Charleston (SC); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Health insurance

Life insurance

Paid time off

Job summary

Ashley Oaks Apartments in Charleston, SC is hiring an Administrative Assistant to provide high‑level admin and customer service for a 420-unit community. You will manage resident inquiries, support leasing staff with tours and documents, and maintain files to ensure smooth operations.

Ideal candidates bring 1–3 years in admin or property management, strong organization, and proficiency with MS Office and PM software. 40h/wk, on-site role with benefits.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in administrative support in a multi-family setting is a plus.
• Strong organizational and communication skills; detail oriented.

Responsibilities

• Serve as first point of contact for residents, prospects and vendors.
• Manage high-volume calls, emails, and in-person inquiries.
• Support leasing team with tours, applications, and lease documents.
• Maintain resident files and compliance documentation.
• Process rent payments and assist with delinquency tracking.
• Support move-ins/move-outs and unit readiness.
• Prepare notices, correspondence, and community communications.

Skills

Customer service

Office administration

Multitasking

Communication skills

Time management

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Yardi

AppFolio

RealPage

Job description

ADMINISTRATIVE ASSISTANTAshley Oaks Apartments - Charleston SC 29407Salary - $22-to-$24 hour depending on experienceThe Administrative Assistant provides high-level administrative and customer service support for a large, 420-unit multi-family apartment community. This role is critical in maintaining efficient office operations, supporting leasing and management staff, and ensuring a positive experience for residents and prospects in a fast-paced environment.Key ResponsibilitiesServe as the first point of contact for residents, prospects, and vendors; deliver professional and courteous customer serviceManage high-volume phone calls, emails, and in-person inquiriesSupport leasing team by scheduling tours, preparing application packets, and assisting with lease documentationMaintain and organize a large volume of resident files, leases, and compliance documentationProcess rent payments, assist with delinquency tracking, and support monthly reportingCoordinate and track a high volume of maintenance requests; follow up to ensure timely completion and resident satisfactionAssist with move-ins and move-outs, including unit readiness coordination and documentationPrepare notices, correspondence, and community communicationsSupport property manager with reports, data entry, and operational tasksMaintain office supplies and ensure smooth day-to-day office functionalityAssist with resident events and community engagement initiativesEnsure compliance with company policies, fair housing regulations, and local/state requirementsQualificationsHigh school diploma or equivalent required; Associate degree preferred1–3 years of administrative, property management, or high-volume customer service experienceExperience in multi-family housing or large communities preferredStrong organizational skills with the ability to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook)Experience with property management software (e.g., Yardi, AppFolio, RealPage) preferredExcellent communication and interpersonal skillsStrong attention to detail and problem-solving abilitiesKey CompetenciesAbility to handle high resident volume with professionalism and efficiencyStrong multitasking and time management skillsCustomer-focused mindset with conflict resolution abilitiesTeam-oriented with a willingness to support multiple departmentsAbility to maintain confidentiality and accuracy under pressureWork EnvironmentOffice setting within a residential apartment communityFrequent daily interaction with residents, prospects, and service vendorsPhysical RequirementsAbility to sit, stand, and walk for extended periodsOccasional lifting of office supplies (up to 20 lbs)Job Type: Full-timeHours: 40 per weekBenefits401(k)Dental insuranceVision insuranceHealth insuranceLife insurancePaid time offSchedule8-hour shiftMonday to FridayAbility to Commute (Required)Charleston, SC 29407Work LocationIn person