Resident Experience & Lease Specialist

Bridge Property Management; Riverview (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K matching

Job summary

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 to generate leases, provide an exceptional prospect experience, and support resident satisfaction at the community. The role helps achieve occupancy, revenue, and retention goals while maintaining professional leasing office presentation.

The candidate will greet and qualify prospects, conduct tours, explain pricing and terms, process applications, and maintain accurate records in the property management system.

Qualifications

• High school diploma or GED.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organization and follow-through.
• Ability to work weekends as needed.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Strong communication

Closing skills

Customer service

Teamwork

Education

High school diploma or GED

Tools

CRM systems

OneSite

Yardi

Entrata

Job description

Bridge Property Management is seeking a Leasing and Service Professional, Level 1 to generate leases, provide an exceptional prospect experience, and support resident satisfaction at the community. The role helps achieve occupancy, revenue, and retention goals while maintaining professional leasing office presentation.

The candidate will greet and qualify prospects, conduct tours, explain pricing and terms, process applications, and maintain accurate records in the property management system.