Resident Experience Leader — Leasing & Community Ops

Bell Partners; Garner (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Bell Partners seeks an Assistant Community Manager to support leasing operations and staff leadership at a managed community. The role emphasizes resident service, leasing goals, and ensuring high satisfaction levels across the property team.

The position involves overseeing leasing staff, processing applications, maintaining files, and assisting with daily accounting responsibilities. Strong communication and organization are essential for success in this role.

Qualifications

• 1+ years’ experience in a property management role preferred.
• Previous leasing experience strongly preferred.
• Previous experience in bookkeeping or collections a plus.
• BA/BS preferred but not required; relevant experience will be considered.

Responsibilities

• Assist the Community Manager with oversight of the leasing team and training.
• Support Leasing Consultants in the leasing of apartments and ensure Fair Housing guidelines are followed; verify applications; may be required to lease apartments as necessary.
• Post rental collections, make bank deposits and oversee accounting functions for the community.
• Meet regularly with Community Manager and Regional Manager to discuss community performance.
• Conduct a monthly market survey and recommend pricing changes.
• Maintain and update resident lease files and computer records, including reports.
• Process notices to vacate and manage delinquency/files evictions and related collections.
• Field resident concerns and coordinate resolution with leadership.

Skills

Interpersonal skills

Customer service

Time management

Written and verbal communication

Professional image

Organized

Education

BA/BS preferred

Job description

Bell Partners seeks an Assistant Community Manager to support leasing operations and staff leadership at a managed community. The role emphasizes resident service, leasing goals, and ensuring high satisfaction levels across the property team.

The position involves overseeing leasing staff, processing applications, maintaining files, and assisting with daily accounting responsibilities. Strong communication and organization are essential for success in this role.