Resident Experience & Events Lead

MG Properties; San Diego (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

Paid time off

Paid holidays

Paid sick time

401K with employer match

Medical insurance

Dental & Vision

Life insurance

FSAs

Job summary

MG Properties is seeking a dynamic, customer service oriented and highly organized individual to join our team as a Resident Services Coordinator at Shift Apartments in San Diego, CA, with potential to extend to other San Diego properties in the future.

The Senior Resident Services Coordinator serves as the property's administrative representative, handling lease questions, service requests, event planning, communications, and coordinating leasing duties to create an exceptional resident

Qualifications

• Strong verbal and written English communication skills.
• Excellent customer service skills.
• Must have basic working knowledge in computer skills.
• High reasoning ability; apply logical thinking to problems and data.
• Ability to plan, organize, and prioritize work.
• Punctual and reliable.
• Valid Driver’s License and proof of insurance.
• Some travel to areas outside property location.

Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, FCRA, and laws pertaining to apartments.
• Organize, prepare and distribute monthly property newsletter and events calendar, including outside marketing and advertising.
• Plan and oversee all resident events; quarterly, monthly and weekly.
• Organizes and coordinates staff events.
• Monitor budget and expenses.
• Monitor activities at events to ensure orderly conduct.
• Promotes positive, proactive resident relations and enhances the living experience.
• Assists Leasing duties as needed.
• Updates internet and magazine advertising to maximize rental growth.
• Remain current in competitor functions, pricing and marketing programs.
• Assists with all aspects of the Leasing Office as needed.
• Oversees activities and enforces policies and rules regarding use of facilities.
• Operates equipment provided in facilities (e.g. exercise equipment).
• Answers phones to schedule use of facilities.
• Handle emergency situations and notify appropriate authorities.
• Accepts and inputs service requests.
• Follows all safety procedures and notifies supervisor of hazards.

Skills

Verbal communication

Written communication

Customer service

Computer skills

Reasoning ability

Planning & prioritizing

Punctuality

Driver's license

Job description

MG Properties is seeking a dynamic, customer service oriented and highly organized individual to join our team as a Resident Services Coordinator at Shift Apartments in San Diego, CA, with potential to extend to other San Diego properties in the future.

The Senior Resident Services Coordinator serves as the property's administrative representative, handling lease questions, service requests, event planning, communications, and coordinating leasing duties to create an exceptional resident