Resident Experience & Engagement Specialist

TAM Residential, LLC; Redmond (WA); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K

Résumé du poste

TAM Residential is seeking a Resident Services Specialist for Reunion at Redmond Ridge in Redmond, WA. The role focuses on resident engagement, satisfaction, and retention through proactive communication and community programming.

You will work with the onsite team to promote a positive living experience, handle inquiries, coordinate events, and support property operations. Flexibility for evenings or weekends is required.

Qualifications

• High school diploma or equivalent required.
• Previous customer service, hospitality, administrative, or residential property management experience preferred.

Responsabilités

• Provide timely, professional communication with residents regarding inquiries, service requests, and community concerns.
• Promote resident satisfaction and retention through proactive engagement and follow-up.
• Coordinate move-in preparation, community events, and resident newsletters.
• Assist with leasing-related activities and administrative tasks as needed.
• Monitor amenities, enforce community guidelines, and report safety concerns to management.

Connaissances

Strong customer service

Interpersonal skills

Verbal and written communication

Organizational skills

Problem-solving

Attention to detail

MS Office proficiency

Property management software

Formation

High school diploma or equivalent

Outils

Microsoft Office

Property management software

Description du poste

TAM Residential is seeking a Resident Services Specialist for Reunion at Redmond Ridge in Redmond, WA. The role focuses on resident engagement, satisfaction, and retention through proactive communication and community programming.

You will work with the onsite team to promote a positive living experience, handle inquiries, coordinate events, and support property operations. Flexibility for evenings or weekends is required.