Senior Community Manager, Multi-Family Property Leader

TAM Residential, LLC; Redmond (WA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401K and life insurance

PTO and holidays

Job summary

TAM Residential is seeking a Community Manager for Reunion at Redmond Ridge to oversee leasing, resident relations, maintenance, and team leadership at the Redmond, WA property. You will drive occupancy, maintain profitability, and ensure compliance with standards across budgeting, operations, and service delivery.

The role requires 3+ years in property management, strong leadership, and a service mindset. This is a full‑time on‑site position with standard hours and a comprehensive benefits

Qualifications

• 3+ years of experience in property management; multifamily experience preferred.
• Strong leadership, organisational and communication skills.
• Ability to make independent decisions and handle emergency situations in a professional manner.
• Customer‑service mindset with problem‑solving ability.
• Must be available to respond to emergencies (fire, flood, resident injury, etc.) both during and after normal business hours.
• If job duties require the use of a vehicle or golf cart, employee must maintain a valid driver’s licence, an acceptable driving record and current auto insurance.

Responsibilities

• Recruit, train, mentor, and supervise on-site staff including leasing and maintenance teams.
• Foster a positive and collaborative work environment focused on customer service and performance.
• Conduct regular staff meetings, performance reviews and provide ongoing coaching.
• Prepare, manage and adhere to the community’s operating budget.
• Monitor rent collections, delinquencies and approve invoices in line with budgetary guidelines.
• Ensure compliance with company policies, procedures and fair housing regulations.
• Oversee vendor relationships, contract negotiations and purchasing.
• Utilize company software platforms and digital tools for leasing, maintenance tracking, communication and reporting.
• Develop and implement marketing strategies to maintain optimal occupancy
• Oversee the leasing process including tours, application reviews, approvals and move-ins.
• Ensure the leasing office, model units and common areas reflect a professional and welcoming environment.
• Build strong relationships with residents, addressing concerns and resolving issues promptly.
• Promote resident retention by organising community events and ensuring a high standard of living experience.
• Enforce lease agreements and community policies fairly and consistently.
• Partner with the maintenance team to ensure timely completion of work orders, unit turns and preventative maintenance.
• Conduct regular inspections of the property to ensure safety, curb appeal and compliance with standards.
• Prioritise health and safety protocols for residents, staff and vendors.

Skills

Leadership

Communication

Organisational skills

Customer service

Emergency response

Driver's license

Education

Fair Housing regulations knowledge

Property management software proficiency

2+ years supervisory property management experience

Tools

Property management software

Job description

TAM Residential is seeking a Community Manager for Reunion at Redmond Ridge to oversee leasing, resident relations, maintenance, and team leadership at the Redmond, WA property. You will drive occupancy, maintain profitability, and ensure compliance with standards across budgeting, operations, and service delivery.

The role requires 3+ years in property management, strong leadership, and a service mindset. This is a full‑time on‑site position with standard hours and a comprehensive benefits