Resident Experience Director | Community Growth & Leadership

Ventura Community Partners; Seguin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental + Vision

Wellness program

401k

PTO

Parental leave

Training support

EAP program

Disability & life insurance

Pet insurance

Job summary

Capital Consultants Management Corporation is seeking a seasoned Community Manager to lead daily operations across HOA environments, aligning with our mission of integrity, respect, service, and community.

You will oversee budgets, vendor management, resident relations, and risk programs, while mentoring onsite teams and advising the board on long-term planning to enhance the resident experience.

Qualifications

• Three or more years of onsite community management (HOA) or similar experience.
• Bachelor's degree, designations or certifications in a related field (highly preferred). CAM license required upon hire in Florida, Nevada, and Georgia (within 90 days of hire in all other states).
• Commitment to Integrity, Respect, Service, and Community and enhancing the resident experience.
• Strong verbal and written communication with diverse stakeholders.
• Delegation, coaching and mentoring to build motivated and high-performing teams.
• Ability to navigate change and resilience in addressing challenges while improving the resident experience.
• Ability to recognize and regulate your own behaviors and reactions.
• Open to feedback and committed to professional and personal growth.

Responsibilities

• Drive daily community initiatives and oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Foster collaborative relationships with residents, board members, and staff through open communication.
• Ensure financial accountability by managing budgets, preparing variance reports, and implementing board directives.
• Maintain risk management compliance through developing and executing risk programs and long-term planning.
• Develop and motivate onsite teams through delegation, coaching, and performance development.
• Guide strategic decisions by advising the board on long-term planning and policy-making.
• Engage the community by facilitating resident meetings and encouraging active participation.

Skills

Leadership experience

Education

Core values alignment

Communication skills

Team development expertise

Adaptability

Self-awareness

Growth mindset

Education

Bachelor's degree

CAM license (upon hire in some states)

Certifications in related field

Job description

Capital Consultants Management Corporation is seeking a seasoned Community Manager to lead daily operations across HOA environments, aligning with our mission of integrity, respect, service, and community.

You will oversee budgets, vendor management, resident relations, and risk programs, while mentoring onsite teams and advising the board on long-term planning to enhance the resident experience.