Resident Experience Coordinator - Growth Opportunities

HTU; Eugene, Northern (OR, KY); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Opportunities for advancement

Job summary

HTU in Eugene, Oregon is seeking a Resident Services Coordinator to deliver exceptional service to residents, prospective residents, and guests, ensuring a welcoming atmosphere and clear campus policies.

You will assist with inquiries, support leasing and marketing efforts, develop community events, handle resident records and room assignments, promote safety, and collaborate with staff and Resident Directors to keep operations smooth.

Qualifications

• Strong communication and interpersonal skills with diverse groups.
• Demonstrated leadership, motivation, and mentoring abilities.
• Teamwork, organization, and time management capabilities.
• Knowledge of campus resources or willingness to learn.
• Commitment to diversity, inclusion and respect.
• Flexibility to work evenings, weekends, events, and on-call emergencies.
• If resident, account must be in good standing.

Responsibilities

• Provide exceptional customer service to residents, prospective residents, and guests.
• Assist residents with inquiries and requests; act as a resource on policies and services.
• Participate in leasing and marketing, including outreach, tours, social media, and inquiries.
• Develop community activities and events to foster engagement.
• Perform administrative duties: resident records, room assignments, communications.
• Promote safety by enforcing policies, reporting issues, and assisting with emergencies.
• Collaborate with staff and Resident Directors for smooth operations.
• Participate in the turn process and other duties as assigned.

Skills

Strong communication

Leadership

Teamwork

Time management

Campus resources knowledge

Diversity & inclusion

Computer literacy

On-call flexibility

Resident relations

Job description

HTU in Eugene, Oregon is seeking a Resident Services Coordinator to deliver exceptional service to residents, prospective residents, and guests, ensuring a welcoming atmosphere and clear campus policies.

You will assist with inquiries, support leasing and marketing efforts, develop community events, handle resident records and room assignments, promote safety, and collaborate with staff and Resident Directors to keep operations smooth.