Resident Life & Leasing Ambassador

B.HOM Student Living; Eugene (OR); On-site; USD 22,000 - 23,000; Part time

Job summary

B.HOM Student Living in Eugene, OR is seeking a part-time Community Ambassador. The role involves acting as a liaison between residents and management, creating a vibrant community, and increasing resident satisfaction through programs, relationships, and proactive problem-solving.

The ambassador will conduct tours, assist with marketing and leasing, and cover day and on-call shifts including weekends. Strong communication, organization, and confidentiality are essential.

Qualifications

• Must have state leasing license or ability to obtain within the mandated timeframe
• Proficient in MS Office applications and strong computer skills including social media
• Excellent verbal and written communication skills
• Strong ability to plan and organize multiple tasks effectively
• Must maintain a high level of confidentiality
• Must have completed a minimum of 12 undergraduate hours with a cumulative GPA of at least 2.5
• Must maintain a cumulative GPA of at least 2.5
• Must be enrolled in a minimum of 12 undergraduate hours or 6 graduate hours during the academic year
• Must be able to reside in an assigned staff apartment
• Must move on-site no later than one month prior to fall semester move-in day for training and opening readiness

Responsibilities

• Develop and implement community enrichment programs, meetings, and events supporting the living-learning environment
• Assist in marketing and leasing efforts to meet weekly and monthly goals
• Cover rotating office shifts including tours, leasing duties, phone contacts, and general office work
• Cover rotating on-call duty shifts, after-hours and weekends; tour property, handle lockouts, respond to noise complaints and emergencies
• Serve as resident resource regarding services, community issues, conflict resolution and crisis management
• Interact with potential residents via tours, materials distribution, and housing fairs
• Represent B.HOM Student Living in a positive manner as a role model
• Assist General Manager during move-in and move-out periods
• Perform other duties as assigned

Skills

Verbal communication

Multitasking

Confidentiality

Education

High School diploma

Tools

MS Office

Job description

B.HOM Student Living in Eugene, OR is seeking a part-time Community Ambassador. The role involves acting as a liaison between residents and management, creating a vibrant community, and increasing resident satisfaction through programs, relationships, and proactive problem-solving.

The ambassador will conduct tours, assist with marketing and leasing, and cover day and on-call shifts including weekends. Strong communication, organization, and confidentiality are essential.