Resident Experience Coordinator

AlignMed Partners; Willistown Township (PA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program

Employee Foundation

Health, Dental, Vision, Company-paid 4

401K, Paid Time Off

Free 24/7 virtual health care

On-Demand Pay Program

Pet Insurance

Term and Whole Life Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

AlignMed Partners is hiring a Community Coordinator to manage front desk interactions, answer calls, and support sales/marketing with ED. You will help new residents during move-in and refine processes for resident/family experiences.

The role requires a high school degree, strong English, and experience in marketing or senior living. On-site work with potential for growth and benefits is offered.

Qualifications

• High school degree or equivalent is required.
• Must be a self starter who doesn't need a lot of direction.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Must be proficient with Google; Docs, Sheets, Slides.
• Marketing/sales experience.
• Excellent communication skills are required.
• Senior Living experience (preferred)

Responsibilities

• Front desk concierge/first impressions and customer service aficionado.
• Effectively manage incoming phone calls for the community.
• Provide administrative support to sales and marketing teams and the Executive Director.
• Support new residents at time of move in and thereafter.
• Create processes/procedures as it relates to new residents and family experience in support of sales/marketing.

Skills

Customer service

Communication skills

Marketing/sales experience

Senior Living experience

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

AlignMed Partners is hiring a Community Coordinator to manage front desk interactions, answer calls, and support sales/marketing with ED. You will help new residents during move-in and refine processes for resident/family experiences.

The role requires a high school degree, strong English, and experience in marketing or senior living. On-site work with potential for growth and benefits is offered.