Resident Experience Front Desk Coordinator

Laurel Ridge Treatment Center; Willistown Township (PA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision

Company-paid life insurance

401K

Paid time off

On-Demand Pay

Employee Assistance Program

Tuition discounts

Job summary

Laurel Ridge Treatment Center is seeking a Community Coordinator to be the first point of contact for patients, residents, families, and clients at the nursing center. You will handle front desk duties, manage calls, and support sales and marketing with administrative tasks.

The role requires a high school diploma, strong English skills, and proficiency in Google Docs/Sheets/Slides. A candidate with Senior Living experience is preferred and the position is full-time with standard hours and

Qualifications

• Must be able to read, write, speak and understand English to ensure safety and well-being of patients and visitors.
• Proficient with Google Docs, Sheets, Slides.

Responsibilities

• Front desk concierge and first impressions ambassador.
• Manage incoming phone calls for the community.
• Provide administrative support to sales and marketing teams and the Executive Director.
• Support new residents at move-in and thereafter.
• Create processes for new residents and family experience in support of sales/marketing.

Skills

Customer service

Communication skills

English proficiency

Google Docs/Sheets/Slides

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Laurel Ridge Treatment Center is seeking a Community Coordinator to be the first point of contact for patients, residents, families, and clients at the nursing center. You will handle front desk duties, manage calls, and support sales and marketing with administrative tasks.

The role requires a high school diploma, strong English skills, and proficiency in Google Docs/Sheets/Slides. A candidate with Senior Living experience is preferred and the position is full-time with standard hours and