Resident Experience Concierge - Senior Living

Westhill Newnan Crossing; Newnan (GA); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Westhill Newnan Crossing is seeking a friendly receptionist to enhance the SRIM experience for residents, families, and visitors. You will answer phones, greet guests, and perform routine clerical duties while upholding the core value of the Golden Rule.

You will also assist with onboarding new hires, route mail, type correspondence, and support the Business Office Manager as needed, ensuring HIPAA compliance and respectful, empathetic communication.

Qualifications

• High school diploma or GED, or equivalent.
• Less than one year related experience or training.
• Ability to read and comprehend simple instructions and memos.
• Ability to write simple correspondence and present information clearly.

Responsabilités

• Answer phones with a welcoming, courteous attitude.
• Interact with residents, families, and visitors with empathy and respect.
• Assist in scheduling new hires for review and paperwork.
• Greet visitors and direct them to the appropriate department.
• Perform clerical tasks and routine duties as needed.
• Follow HIPAA regulations and company policies.

Connaissances

Empathy

Communication skills

Phone etiquette

Microsoft Office

Formation

High school diploma or GED

Outils

Microsoft Office Suite

Description du poste

Westhill Newnan Crossing is seeking a friendly receptionist to enhance the SRIM experience for residents, families, and visitors. You will answer phones, greet guests, and perform routine clerical duties while upholding the core value of the Golden Rule.

You will also assist with onboarding new hires, route mail, type correspondence, and support the Business Office Manager as needed, ensuring HIPAA compliance and respectful, empathetic communication.