Resident Care Concierge & Front Desk Specialist

Sr Companies; Newnan (GA); On-site; USD 15,000 - 22,000; Full time

Job summary

Sr Companies is seeking a front-desk/clerical associate for Westhill Newnan Crossing in Newnan, GA. The role supports residents, families, and visitors with empathy, handles phones and clerical tasks, and assists the Business Office and HR with paperwork.

Ideal candidates have a high school diploma or GED, strong communication skills, familiarity with HIPAA, and the ability to lift up to 25 pounds. This on-site position emphasizes courteous service and teamwork to maintain a smooth community

Qualifications

• Strong verbal and written communication skills.
• Ability to interact respectfully with residents, families and visitors.
• HIPAA awareness and adherence to privacy requirements.
• Experience handling clerical tasks and basic office duties.
• Must be able to lift up to 25 pounds as needed.

Responsibilities

• Answer phones with a courteous, welcoming attitude.
• Interact empathetically with residents, families and visitors.
• Assist in scheduling and processing new hire paperwork.
• Handle mail, typing and general clerical tasks as requested.
• Greet visitors and direct them to the appropriate department.
• Support Business Office operations when needed.

Skills

Empathy

Communication

Phone etiquette

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sr Companies is seeking a front-desk/clerical associate for Westhill Newnan Crossing in Newnan, GA. The role supports residents, families, and visitors with empathy, handles phones and clerical tasks, and assists the Business Office and HR with paperwork.

Ideal candidates have a high school diploma or GED, strong communication skills, familiarity with HIPAA, and the ability to lift up to 25 pounds. This on-site position emphasizes courteous service and teamwork to maintain a smooth community