Resident Experience Concierge | Hospitality & Safety

Senior Lifestyle; Norfolk (VA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental benefits

Vision benefits

Retirement benefits

Paid time off

Access to DailyPay

Job summary

A community-focused organization in Norfolk, Virginia, is seeking individuals to assist residents and ensure a positive experience for guests and employees. Responsibilities include greeting residents, monitoring safety systems, processing reports, and providing excellent customer service. Candidates should have strong communication abilities and computer skills. A comprehensive benefits package is available, and proof of COVID-19 vaccination is required unless exempt.

Qualifications

• Three months of related experience preferred.
• Compassionate, professional, kind, engaging, and helpful.
• Ability to work as part of a team and handle multiple tasks efficiently.

Responsibilities

• Greet residents, provide general assistance to visitors.
• Monitor surveillance cameras and investigate unusual activity.
• Process reports for work orders, incidents, and concerns.

Skills

Communication in English

Computer skills (Outlook, Excel, Word)

Customer service

Teamwork

Job description

A community-focused organization in Norfolk, Virginia, is seeking individuals to assist residents and ensure a positive experience for guests and employees. Responsibilities include greeting residents, monitoring safety systems, processing reports, and providing excellent customer service. Candidates should have strong communication abilities and computer skills. A comprehensive benefits package is available, and proof of COVID-19 vaccination is required unless exempt.