Resident Concierge & Front Desk Associate (DailyPay)

Senior Lifestyle; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay access

Job summary

A leading lifestyle community provider in Norfolk, Virginia, seeks a compassionate team member to assist residents, guests, and vendors. The role includes greeting visitors, monitoring safety systems, responding to inquiries, and processing reports. Candidates should have prior experience, strong communication skills, and proficiency in Microsoft Office. A comprehensive benefits package is offered, along with the requirement for COVID-19 vaccination proof.

Qualifications

• Three months of related experience preferred.
• Clear and effective communication in English required.
• Proficiency in Outlook, Excel, and Word is essential.

Responsibilities

• Greet residents and assist visitors, prospective residents, and families.
• Monitor surveillance and safety systems.
• Process reports for work orders and incidents.
• Maintain logs for issued community keys and gate passes.
• Assist with administrative functions across departments.
• Ensure timely responses to resident/family/employee concerns.

Skills

Communication skills

Computer skills (Outlook, Excel, Word)

Compassion and empathy

Teamwork

Job description

A leading lifestyle community provider in Norfolk, Virginia, seeks a compassionate team member to assist residents, guests, and vendors. The role includes greeting visitors, monitoring safety systems, responding to inquiries, and processing reports. Candidates should have prior experience, strong communication skills, and proficiency in Microsoft Office. A comprehensive benefits package is offered, along with the requirement for COVID-19 vaccination proof.