Resident Experience Concierge: Front Desk & Security

FirstService Residential; Delray Beach (FL); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in Highland Beach, FL to greet residents, manage guests, and monitor security systems. The role requires strong communication, multitasking, and a detail-oriented approach to daily logs and procedures.

Responsibilities include monitoring access control, responding to emergencies, and maintaining a safe environment while providing excellent customer service to residents and visitors.

Qualifications

• High school diploma or equivalent preferred.
• Two to three years of business experience preferred.
• Strong written and verbal communication skills required.
• Ability to multitask and stay detail oriented.

Responsibilities

• Greet residents and direct guests and invitees.
• Monitor Emergency Response System and access control.
• Maintain daily logs, records and forms accurately.
• Respond to emergencies in a timely and efficient manner.
• Ensure safety and security of the building and property.

Skills

Customer service

Communication

Multitasking

Emergency procedures

Access control

Education

High school diploma

College courses in business/hospitality

Tools

MS Office

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in Highland Beach, FL to greet residents, manage guests, and monitor security systems. The role requires strong communication, multitasking, and a detail-oriented approach to daily logs and procedures.

Responsibilities include monitoring access control, responding to emergencies, and maintaining a safe environment while providing excellent customer service to residents and visitors.