Resident Experience Concierge

Sr Companies; Pearland (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Sr Companies in Pearland, TX is seeking a friendly front desk/clerical assistant to support residents, families, and visitors. You will answer the telephone courteously, greet guests, route inquiries, and perform routine clerical tasks to keep the community running smoothly.

This role requires empathy, teamwork, HIPAA awareness, and the ability to follow policies. A high school diploma or GED is required, with prior office experience a plus.

Qualifications

• High school diploma or GED required.
• Healthcare or senior living experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet residents, families and visitors with empathy and respect.
• Answer phones and route inquiries courteously.
• Assist in scheduling new hires and completing new hire paperwork.
• Receive and route incoming and outgoing mail.
• Type all correspondence as requested.
• Maintain HIPAA compliance and confidentiality.

Skills

Empathy & courtesy

Phone etiquette

Communication

Teamwork

Microsoft Office

Education

High school diploma or GED

Job description

Sr Companies in Pearland, TX is seeking a friendly front desk/clerical assistant to support residents, families, and visitors. You will answer the telephone courteously, greet guests, route inquiries, and perform routine clerical tasks to keep the community running smoothly.

This role requires empathy, teamwork, HIPAA awareness, and the ability to follow policies. A high school diploma or GED is required, with prior office experience a plus.