Resident Concierge & Front Desk (Part-Time)

Integrated-Real-Estate-Group; Arlington (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability

Critical Illness & Accident Coverage

Legal & ID Theft

Education Assistance

Rent Discount

ZayZoon - access 50% earned wages

Job summary

Integrated Real Estate Group is seeking a friendly concierge to support on-site residents and visitors at one of our Texas communities. The role involves greeting guests, answering calls, managing mail, and coordinating with the marketing and administrative teams.

The position requires a high school diploma or GED and at least 1 year of related experience. Proficiency in Windows and basic typing is expected, with a focus on courteous customer service and professional presentation.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered.
• Skills: Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.

Responsibilities

• Visitor Greeting: Welcome all visitors with a warm, professional demeanor. Ensure visitors sign in and notify residents of their arrival as appropriate.
• Community Representation: Promote a positive image of the community and serve as an ambassador to visitors. Provide general information and refer prospective residents and families to the marketing team.
• Phone Management: Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.
• Mail & Packages: Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.
• Administrative Assistance: Assist with monthly resident statements, invoice entry, and accounts payable coding. Support event reservations and mailings as needed.
• Office Support: Order office supplies, assist with resident programs, and maintain community rosters and documentation.
• Emergency Response: Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols. Assist with disaster management and evacuation procedures as needed.
• Community Tours: Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.

Skills

Typing

Microsoft Windows

Education

High school diploma or GED

Tools

Word processing software

Job description

Integrated Real Estate Group is seeking a friendly concierge to support on-site residents and visitors at one of our Texas communities. The role involves greeting guests, answering calls, managing mail, and coordinating with the marketing and administrative teams.

The position requires a high school diploma or GED and at least 1 year of related experience. Proficiency in Windows and basic typing is expected, with a focus on courteous customer service and professional presentation.