Resident Experience & Community Operations Assistant

Allied Residential, Inc.; Seattle (WA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

PTO 19 days annually

9 paid holidays

Health benefits

401(k) with company match

EAP

Job summary

Allied Residential, Inc. is seeking an Assistant Community Manager to partner with the Community Manager in Seattle.

You will help ensure smooth daily operations, resident satisfaction, and strong financial performance, handling leasing, rent collection, problem-solving, and property inspections to keep the community running efficiently. You will interact with residents and staff, participate in meetings, and supervise on-site teams.

Qualifications

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
• Must have LIHTC experience.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Skills

Microsoft Office

Leadership

Customer service

Problem-solving

Communication

Leasing

Unit inspections

Tools

Yardi

RealPage

Job description

Allied Residential, Inc. is seeking an Assistant Community Manager to partner with the Community Manager in Seattle.

You will help ensure smooth daily operations, resident satisfaction, and strong financial performance, handling leasing, rent collection, problem-solving, and property inspections to keep the community running efficiently. You will interact with residents and staff, participate in meetings, and supervise on-site teams.