Community Operations & Resident Experience Lead

Allied Residential; Seattle (WA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary based on experience

PTO: 152 hours/year + carry-over

Health benefits: medical, dental, VIs

401(k) with employer match

Professional development opportunities

Job summary

Allied Residential is seeking an Assistant Community Manager in Seattle, WA to support daily operations, leasing, and resident relations. You will work closely with the Community Manager to ensure smooth property performance and high resident satisfaction.

You will handle leasing, rent collection, inspections, and coordination with maintenance teams while maintaining professional conduct and adherence to company policies. This role offers growth within a collaborative, community-focused company.

Qualifications

• 6 months to 1 year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Skills

Microsoft Office Suite

Yardi/RealPage

Leadership

Customer Service

Tools

Yardi/RealPage

Excel

Job description

Allied Residential is seeking an Assistant Community Manager in Seattle, WA to support daily operations, leasing, and resident relations. You will work closely with the Community Manager to ensure smooth property performance and high resident satisfaction.

You will handle leasing, rent collection, inspections, and coordination with maintenance teams while maintaining professional conduct and adherence to company policies. This role offers growth within a collaborative, community-focused company.