Resident Experience & Community Operations Assistant

ccmcnet; San Antonio (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental & vision

Wellness program

Flexible Spending Accounts

Company-matching 401k

Paid time off

Paid parental leave

Training and education assistance

Employee Assistance Program

Disability insurance

Life insurance

Pet insurance

Job summary

CCMC is seeking an Assistant Community Manager to support daily operations in a master-planned community in San Antonio, TX. You will help uphold community standards, coordinate with vendors, and assist with assessments and design reviews.

You will interact with residents, attend meetings, and ensure service quality while maintaining a high level of customer service. A CAM license is preferred and a valid driver’s license is required; full-time schedule including occasional after-hours work is

Qualifications

• 2+ years in an office environment, preferably in community management or similar experience.
• Ability to communicate effectively both orally and in writing with excellent telephone etiquette
• A multi-tasker who is highly organized, detail-oriented, and a self-starter
• Proficient computer skills in Windows environment
• Have a valid driver’s license and vehicle insurance; mileage reimbursement provided
• Willingness to work full-time hours, including occasional after hours and weekends
• CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)

Responsibilities

• Support the Community Manager in daily operations and uphold community standards as required by governing documents and laws
• Conduct monthly inspections using online programs to track and notify homeowners of compliance issues
• Provide information and education to homeowners regarding benefits of Association living and Deed Restrictions
• Oversee projects and liaise with service contractors and vendors
• Be onsite contact for assessment collections and monitor payment arrangements
• Collaborate with collection attorneys and AR representatives on assessments
• Work with the Design Review Committee in the Design Review process
• Oversee site staff and grounds services teams
• Interact with residents and volunteers; attend Board and Committee meetings

Skills

Leadership

Organization

Communication

Customer service

Windows</n> environment

Education

CAM license preferred

Tools

Windows

Job description

CCMC is seeking an Assistant Community Manager to support daily operations in a master-planned community in San Antonio, TX. You will help uphold community standards, coordinate with vendors, and assist with assessments and design reviews.

You will interact with residents, attend meetings, and ensure service quality while maintaining a high level of customer service. A CAM license is preferred and a valid driver’s license is required; full-time schedule including occasional after-hours work is