Resident Experience & Community Marketing Coordinator

Capstone Real Estate Services, Inc.; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Capstone Real Estate Services, Inc. is seeking a proactive Property Manager to enhance resident experience through regular communication, inspections and coordinated move-ins.

You will collaborate with the Property Manager on marketing strategies, leasing negotiations, and events to boost occupancy and satisfaction. Responsibilities include coordinating referrals, producing weekly marketing reports, and conducting semiannual resident surveys.

Qualifications

• Excellent customer service and resident relations.
• Knowledge of onsite management for multi-family properties.
• Strong written and verbal communication skills.
• Ability to relate to people and work with others.
• Self-motivated and proactive with minimal supervision.
• Capable of handling high-pressure situations.

Responsibilities

• Anticipate residents' needs through communication and regular contact.
• Conduct property inspections and assist move-in processes.
• Coordinate events, marketing, and lease negotiations.
• Develop marketing strategies and referrals with the Property Manager.
• Monitor attendance, manage supplies, and prepare weekly reports.
• Generate resident surveys and analyze feedback for improvement.

Skills

Customer Service

Onsite property operations

Effective communication

People skills

Team collaboration

Work under pressure

Self-motivation

Independent work

Job description

Capstone Real Estate Services, Inc. is seeking a proactive Property Manager to enhance resident experience through regular communication, inspections and coordinated move-ins.

You will collaborate with the Property Manager on marketing strategies, leasing negotiations, and events to boost occupancy and satisfaction. Responsibilities include coordinating referrals, producing weekly marketing reports, and conducting semiannual resident surveys.