West Shore is seeking a full-time Resident Services Manager for our apartment community in Lebanon, TN. This role is vital in providing exceptional service to residents and fostering a vibrant community. The ideal candidate will have management experience, strong communication skills, and the ability to create a welcoming environment. The position offers competitive salary and benefits, with opportunities for training and advancement within the company.
Qualifications
Experience in customer service and management.
Ability to work evenings and weekends.
Knowledge of resident community needs.
Responsibilities
Provide excellent customer service to residents.
Coordinate resident events and manage social media.
Assist with lease violation resolutions.
Skills
Management experience
Strong interpersonal skills
Communication skills
Organization skills
Flexibility
Job description
West Shore is seeking a full-time Resident Services Manager for our apartment community in Lebanon, TN. This role is vital in providing exceptional service to residents and fostering a vibrant community. The ideal candidate will have management experience, strong communication skills, and the ability to create a welcoming environment. The position offers competitive salary and benefits, with opportunities for training and advancement within the company.