Resident Experience & Community Coordinator

ZRS MANAGEMENT LLC; United States; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Employee Assistance Program (EAP)

Floating holidays

401K plan

Paid time off

Job summary

ZRS Management LLC is seeking an on-site Property/Leasing Coordinator to serve residents, coordinate events, and help drive leasing performance. You will manage inquiries, perform showings, and maintain records in our property management system while promoting property products and services.

The role emphasizes strong customer service, organization, and teamwork in a fast-paced multifamily environment. A high school diploma is required; a college degree is preferred, and leasing experience is

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Minimum one-year multifamily leasing experience preferred.
• Strong computer skills and proficiency with MS Office and property management software.

Responsibilities

• Serve as the primary point of contact for residents and address inquiries and service requests.
• Conduct regular check-ins with residents to ensure satisfaction.
• Organize resident events and activities to foster community engagement.
• Mediate and resolve resident disputes per company policies.
• Escalate issues to the Manager when needed.
• Develop and distribute communications to keep residents informed.
• Maintain records in the on-site property management system.

Skills

Excel

Word

Adobe

PowerPoint

Excellent communication

Leadership

Time management

Business practices

Confidentiality

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

Property management software

CRM tools

Job description

ZRS Management LLC is seeking an on-site Property/Leasing Coordinator to serve residents, coordinate events, and help drive leasing performance. You will manage inquiries, perform showings, and maintain records in our property management system while promoting property products and services.

The role emphasizes strong customer service, organization, and teamwork in a fast-paced multifamily environment. A high school diploma is required; a college degree is preferred, and leasing experience is