Resident Experience & Community Coordinator

ZRS MANAGEMENT LLC; United States; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Floating holidays

Employee Assistance Program

Wellness incentives

Job summary

ZRS Management LLC is seeking a proactive Leasing/Resident Services Coordinator to serve as the primary contact for residents and manage inquiries, events, and leasing activities on-site.

You will conduct regular check-ins, coordinate resident events, promote property services, convert inquiries to tours and leases, and maintain accurate records using the onsite property management system. Strong communication and Microsoft Office skills are essential.

Qualifications

• Proficient with Microsoft Excel, Word, and PowerPoint.
• Strong communication and leadership abilities.
• Excellent time management with multiple projects.
• Solid understanding of business practices and confidentiality.

Responsibilities

• Serve as primary contact for residents, addressing inquiries and service requests promptly.
• Conduct regular resident check-ins to ensure satisfaction and address concerns.
• Organize resident events to foster community engagement.
• Promote property products and services to prospects and residents.
• Convert inquiries to tours and leases; close internet leads when possible.
• Maintain accurate records in the on-site property management system.

Skills

Excel

Communication

Time management

Business principles

Confidentiality

Teamwork

Education

High school diploma

College degree preferred

Job description

ZRS Management LLC is seeking a proactive Leasing/Resident Services Coordinator to serve as the primary contact for residents and manage inquiries, events, and leasing activities on-site.

You will conduct regular check-ins, coordinate resident events, promote property services, convert inquiries to tours and leases, and maintain accurate records using the onsite property management system. Strong communication and Microsoft Office skills are essential.