Resident Experience & Community Coordinator

WPM Real Estate Management; Owings Mills (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Professional development support

Top Workplace recognition

Job summary

WPM Real Estate Management is seeking a highly organized Community Coordinator to support our Community Association Management team in Owings Mills, MD. You will assist managers, handle resident communications, and help keep communities running smoothly.

The role requires strong MS Office skills, the ability to multi-task, and a detail-oriented approach. Experience with Vantaca or related software is a plus, and the company supports professional development.

Qualifications

• Advanced Microsoft Office 365 proficiency required (Word, Excel, Outlook).
• Ability to learn new software quickly and efficiently.
• Familiarity with property management software a plus.
• Strong organizational, time-management, and detail orientation.
• Excellence in professional letter writing and grammar.
• Able to manage multiple schedules and priorities in a fast-paced environment.

Responsibilities

• Assist two Community Association Managers with a portfolio of 6-10 properties each.
• Organize, prioritize, and respond to a large volume of calls, composing letters, memos and emails daily.
• Regularly respond to requests from residents on various management services.
• Coordinate bulk/mass mailings and email blasts.
• Maintain filing system for the communities and assist with work orders.

Skills

MS Office 365

Organization

Multi-tasking

Communication

Problem solving

Independence

Team collaboration

Education

Administrative assistant experience

Tools

Vantaca

Job description

WPM Real Estate Management is seeking a highly organized Community Coordinator to support our Community Association Management team in Owings Mills, MD. You will assist managers, handle resident communications, and help keep communities running smoothly.

The role requires strong MS Office skills, the ability to multi-task, and a detail-oriented approach. Experience with Vantaca or related software is a plus, and the company supports professional development.