Community Coordinator

WPM Real Estate Management; Owings Mills (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with company match

Professional development support

Top Workplace recognition

Job summary

WPM Real Estate Management is seeking a highly organized Community Coordinator to support our Community Association Management team in Owings Mills, MD. You will assist managers, handle resident communications, and help keep communities running smoothly.

The role requires strong MS Office skills, the ability to multi-task, and a detail-oriented approach. Experience with Vantaca or related software is a plus, and the company supports professional development.

Qualifications

• Advanced Microsoft Office 365 proficiency required (Word, Excel, Outlook).
• Ability to learn new software quickly and efficiently.
• Familiarity with property management software a plus.
• Strong organizational, time-management, and detail orientation.
• Excellence in professional letter writing and grammar.
• Able to manage multiple schedules and priorities in a fast-paced environment.

Responsibilities

• Assist two Community Association Managers with a portfolio of 6-10 properties each.
• Organize, prioritize, and respond to a large volume of calls, composing letters, memos and emails daily.
• Regularly respond to requests from residents on various management services.
• Coordinate bulk/mass mailings and email blasts.
• Maintain filing system for the communities and assist with work orders.

Skills

MS Office 365

Organization

Multi-tasking

Communication

Problem solving

Independence

Team collaboration

Education

Administrative assistant experience

Tools

Vantaca

Job description

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.
We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.

WPM Real Estate Management is seeking a highly organized and detail-oriented Community Coordinator to support our Community Association Management team. If you enjoy juggling priorities, communicating professionally with residents, and being the go-to person who keeps communities running smoothly, we'd love to hear from you!

What you'll do

• Assist two Community Association Managers with a portfolio of 6-10 properties each
• Organize, prioritize, and respond to a large volume of calls, composing letters, memos and emails daily
• Regularly respond to requests from residents on various management services
• Coordinate bulk/mass mailings
• Maintain filing system for the communities assisting with
• Submit work orders/maintenance requests at the discretion of manager
• Send out email blasts

Qualifications

• Must be advanced in Microsoft Office 365 (Word, Excel, & Outlook)
• Able to learn new software programs quickly and efficiently
• Knowledge of Vantaca software a plus
• Able to work independently and within a team environment
• Excellent organizational skills, ability to multi-task, prioritize, very detail oriented and great time management skills
• Able work under pressure, meet deadlines and work in a very fast paced/demanding environment and produce quality error free work
• Problem solver, independent thinker and self-initiator
• Professional letter writing / spelling & grammar
• Able to manage multiple schedules, projects and expectations

Education & Experience

• Minimum of 5 years as administrative assistant role preferred; 3 years required

Physical & Environmental Conditions

• Work requires no unusual demand for physical effort
• Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, conference halls or commercial vehicles e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls, and observance of fire regulations