Property Manager

WPM Real Estate Management; Reisterstown (MD); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Bonus potential

Medical, dental, and vision insurance

401(k) with company match

Paid Time Off

Rental discount for associates

Phone allowance

Collaborative team culture

Job summary

WPM Real Estate Management in Baltimore, MD is seeking a Senior Property Manager to lead leasing, budgeting, and resident relations across our community portfolio. You will supervise leasing processes, review rent decisions, and ensure compliance with Fair Housing laws while partnering with ownership to meet financial goals.

The role emphasizes staff development, routine maintenance oversight, and accurate reporting to investors.

Qualifications

• Proven track record in residential property management.
• Strong customer service skills.
• Ability to set clear performance objectives and guide staff.
• Experience coaching direct reports toward career goals.
• Proficiency with Microsoft Office Suite.
• Knowledge of property management software and the ability to learn new tools.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Supervise leasing processes and ensure documentation complies with procedures.
• Review renewals and implement retention strategies to optimize occupancy.
• Conduct regular property inspections and address deficiencies within budget.
• Manage community budgets and track variances.
• Market the community and analyze competition to reduce vacancies.
• Oversee maintenance and ensure timely resident issue resolution.
• Maintain relationships with residents and colleagues for trust and satisfaction.
• Perform supervisory duties including hiring, training, and feedback.
• Prepare management reports for investors/owners.

Skills

Property management

Customer service

Performance objectives

Staff coaching

MS Office

PM software

Driver's license

Education

High school diploma

Job description

WPM is one of the region's premier real estate management companies. We are dedicated to professionalism and have been recognized as an Accredited Management Organization®.
We invest heavily in ongoing training and encourage continuing education and certification opportunities. This commitment to associate development is one of the many reasons we have been voted a Top Workplace by our Associates year after year.
We look for people who thrive on responsibility, have a passion for excellent customer service, and share an interest in growing their property management career. You'll be rewarded with a competitive salary, a benefits program which includes 401(K) with company match, and support for professional development.
Senior Property Manager
Location: Baltimore/Reisterstown, MD
Pay: $80,000 annually
Schedule: Full-time | Monday–Friday
You will partner closely with your RPM and property ownership to ensure all operation and financial goals are being met. If you are a person who has residential property management expertise, a passion for maintaining a great establishment, and are devoted to your employees and residents, then this position is the right fit for you.
Essential Functions

• Supervises leasing processes for the community, ensuring that all documentation is executed and maintained according to procedures. Reviews rent decisions. Ensures that leasing staff comply with Fair Housing laws.
• Reviews renewals, creates retention strategies and executes plans to optimize occupancy. Initiates eviction proceedings by providing necessary documentation to Property Accountants.
• Conducts regular and routine property inspections, recording deficiencies and taking necessary remedial action within budget constraints.
• Manages the community budgets for prospective years. Manages property against budget throughout the year and accounts for variances.
• Markets the community, ensuring optimum curb appeal. Evaluates the competition and develops plans to reduce vacancies.
• Manages retention of community financial documents, including payroll records. Approves expenditures and invoice payment and processes in a timely manner.
• Oversees community maintenance functions, working closely with community maintenance staff, to ensure quality unit turns and prompt resolution of resident maintenance requests of complaints.
• Maintains excellent relationships through responsive communication with residents to optimize their confidence in the community as a clean, safe and well-maintained community. Maintains professional relationships with associates, applicants, visitors and representatives of other companies.
• Performs standard supervisory functions including hiring staff, assigning work, and training, providing feedback, disciplining staff, developing staff, and terminating staff.
• Models Company core values for staff and residents. Enforces Company policies.
• Schedules direct reports to ensure coverage for routine maintenance, routine coverage and emergency response.
• Prepares activity reports and management reporting to ensure that investors/owners are fully briefed on community operation and financial measures.
• Performs other duties as assigned.

Required Knowledge, Skills, And Abilities

• Demonstrated knowledge of residential property management through successful track record
• Demonstrated record of providing outstanding customer service
• Ability to set clear performance objectives and support staff in achieving business goals
• Demonstrated record of coaching direct reports and helping to develop them towards achieving career goals
• Proficiency with Microsoft Office Suite
• Knowledge of property management accounting software and/or demonstrated proficiency to learn new software applications
• Valid driver’s license and vehicle required

Education And Experience

• High school diploma or equivalent
• 5 years’ experience in residential property management preferred
• 2 years’ experience in a Property Manager or Community Manager role preferred

What We Offer

• Bonus potential
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and sick leave
• Rental discount for eligible full-time associates at WPM-managed properties
• Phone allowance
• A collaborative, supportive team culture

Join a company that values your skills, supports your growth, and takes pride in providing quality living environments for our residents.