Resident Experience & Asset Manager

smcinternalcareers; Virginia (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Southern Management is seeking a property management professional to oversee daily operations, maintenance, and resident relations at a multifamily community. You will drive service excellence while aligning with corporate objectives.

The role requires strong leadership, budgeting, and vendor coordination, with focus on NOI optimization and regulatory compliance. A hands-on manager will mentor staff and ensure seamless communication across departments.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Able to remain calm during crises.
• Experience with budgeting and financial tracking.
• Knowledge of maintenance requirements and vendors.
• Proficient with Microsoft Office and Yardi.
• Leadership College enrollment or completion.

Responsibilities

• Oversee day-to-day property management and maintenance.
• Maintain high levels of customer service for residents and partners.
• Analyze NOI impact and identify trends.
• Prepare annual budgets aligned with company goals.
• Coordinate with corporate offices for a seamless experience.
• Ensure safety programs and regulatory compliance.
• Lead staff training on company software.
• Ensure rents are posted and communicated to the corporate office.

Skills

Communication skills

Administrative skills

Time management

Customer service

Sales and marketing

Vendor management

Problem-solving

Education

Leadership College

Tools

Outlook

Yardi

Excel

Word

Job description

Southern Management is seeking a property management professional to oversee daily operations, maintenance, and resident relations at a multifamily community. You will drive service excellence while aligning with corporate objectives.

The role requires strong leadership, budgeting, and vendor coordination, with focus on NOI optimization and regulatory compliance. A hands-on manager will mentor staff and ensure seamless communication across departments.