Resident Concierge & Info Center Specialist — Free Parking

Susanbailisal; Boston (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free heated underground parking

Job summary

An assisted living community in Boston is seeking a Concierge to manage the communication center and support both residents and staff. Responsibilities include answering calls, handling visitor inquiries, and managing guest room reservations. Applicants should possess a high school diploma or GED with strong communication and customer service skills. The role requires the ability to work various schedules and maintain a high level of service delivery. Physical demands include the ability to lift at least 50 lbs and handle various clerical duties.

Qualifications

• Ability to read and comprehend simple instructions and correspondence.
• Skills in presenting information in one-on-one and small group situations.
• Ability to operate telephone and emergency call systems.

Responsibilities

• Answer incoming telephone calls and determine purpose of callers.
• Welcome visitors and direct them appropriately.
• Manage guestroom reservations and maintain mail routing.

Skills

Communication skills

Customer service

Clerical skills

Problem-solving

Education

High school diploma or GED

Job description

An assisted living community in Boston is seeking a Concierge to manage the communication center and support both residents and staff. Responsibilities include answering calls, handling visitor inquiries, and managing guest room reservations. Applicants should possess a high school diploma or GED with strong communication and customer service skills. The role requires the ability to work various schedules and maintain a high level of service delivery. Physical demands include the ability to lift at least 50 lbs and handle various clerical duties.