Resident Concierge & Community Experience Creator

Bozzuto; Miami (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bonus opportunities

Community events

Job summary

Bozzuto is seeking a Resident Concierge in Miami to greet residents and guests, build relationships, and tailor interactions to make people feel at home. You will manage front desk activities, coordinate events, and support a welcoming community while maintaining accurate records and ensuring security and safety across common areas.

The role requires 2+ years in hospitality or related fields, excellent communication, a sharp appearance, and the ability to lift up to 25 pounds.

Qualifications

• 2+ years in hospitality, retail, travel or hotel environment.
• Outstanding written and verbal communication.
• Sharp professional appearance and customer-focused mindset.

Responsibilities

• Solve problems and provide timely assistance to residents and prospects.
• Plan and execute events that engage residents and foster community.
• Maintain consistently positive experiences and well‑kept community spaces.
• Generate awareness and excitement via social media.
• Encourage reviews on social networks.
• Organize front desk logs, package rooms, club room reservations, and freight elevators.
• Work weekends or evenings depending on shift.

Skills

Hospitality experience

Customer service

Communication skills

Professional appearance

Detail oriented

Customer-focused

Physical ability

Tools

POS software

Front desk software

Job description

Bozzuto is seeking a Resident Concierge in Miami to greet residents and guests, build relationships, and tailor interactions to make people feel at home. You will manage front desk activities, coordinate events, and support a welcoming community while maintaining accurate records and ensuring security and safety across common areas.

The role requires 2+ years in hospitality or related fields, excellent communication, a sharp appearance, and the ability to lift up to 25 pounds.