Resident-Centric Leasing Specialist - Growth & Impact

RPM Living; Fort Worth (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Weekly pay for onsite associates

Comprehensive healthcare coverage

Employer-paid employee assistance, and

401(k) with company match

Paid time off + floating holidays

Job summary

RPM Living is seeking a Leasing Associate to manage leasing, marketing and resident relations at an apartment community. You will sign leases, collect deposits, and act as landlord for property owners while performing clerical tasks for housing applications.

The role emphasizes knowledge of lease terms, community policies and responsive follow-up with applicants and residents. Onsite duties, weekend hours and a customer-focused approach are required.

Qualifications

• 1+ years tax credit experience.
• Property leasing, sales and/or customer experience.
• HUD/RAD/PBV/HOME rules and regulations for low-income housing programs.
• Excellent follow up skills via email and phone.
• Onsite experience a plus.
• Experience with Microsoft Office Suite including Word and Excel.

Responsibilities

• Ensure model apartments and target apartments are ready for show and maintain clean common areas.
• Complete lease forms or agreements and collect rental deposits.
• Market the property effectively by answering questions, conducting tours, and promoting community amenities.
• Know lease terms, specifications and community policies.
• Move-out processing per ACOP/SOP, and stay updated on housing authority policies.
• Monitor competitive properties and market conditions.
• Develop and maintain an ongoing resident retention program under the Property Manager.
• Maintain all resident and property files.
• Handle resident requests and complaints professionally.
• Maintain a professional appearance and attitude at all times.

Skills

Leasing experience

Customer experience

Follow-up skills

Communication skills

Onsite experience

Office software

Education

Tax credit experience

Tools

Microsoft Office (Word, Excel)

Job description

RPM Living is seeking a Leasing Associate to manage leasing, marketing and resident relations at an apartment community. You will sign leases, collect deposits, and act as landlord for property owners while performing clerical tasks for housing applications.

The role emphasizes knowledge of lease terms, community policies and responsive follow-up with applicants and residents. Onsite duties, weekend hours and a customer-focused approach are required.