Resident-Centric Apartment Maintenance Technician

CWS Apartment Homes; United States; On-site; USD 40,000 - 56,000; Full time

Job summary

CWS Apartment Homes is seeking a Maintenance Technician to enhance the community’s integrity while delivering exceptional customer service. This role focuses on hands-on maintenance across apartments and common areas with a strong emphasis on safety and reliability.

You will perform make-ready tasks, respond to service requests, manage inventory, and participate in preventative maintenance and safety programs. Strong English communication and flexible scheduling are required.

Qualifications

• High school diploma or GED (preferred).
• Minimum 1 year previous experience in apartment maintenance or a trade that requires basic knowledge of electricity, plumbing, carpentry, painting and HVAC (preferred).
• EPA, HVAC I & II, and CPO certifications (required).
• Valid driver’s license and current automobile insurance (required).
• Own basic set of hand tools (required).
• Able to read service requests, schedules, and regularly converse with team members, residents, and vendors in English.
• Basic computer skills.
• Able to adhere to set and variable work schedules, including weekends and emergencies as required.
• Able to adhere to company policies, procedures, and practices.
• Able to establish and maintain effective working relationships.
• Able to maintain a professional and ethical atmosphere.
• Able to perform work responsibilities at locations other than “home” property.
• Able to travel within major metropolitan areas and may be required to attend company functions in other cities.
• Able to respond to emergency calls outside of normal business hours.

Responsibilities

• Prepare make-ready apartments
• Complete service requests
• Perform common area maintenance
• Maintain inventory and shop organization
• Participate in preventative maintenance program
• Participate in resident satisfaction programs
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members
• Participate in the CWS Risk Management and Safety Programs

Skills

EPA certification

HVAC I & II

CPO

Driver's license

Basic hand tools

Reading English

Basic computer skills

Customer service

Electrical basics

Education

High school diploma or GED (preferred)

Job description

CWS Apartment Homes is seeking a Maintenance Technician to enhance the community’s integrity while delivering exceptional customer service. This role focuses on hands-on maintenance across apartments and common areas with a strong emphasis on safety and reliability.

You will perform make-ready tasks, respond to service requests, manage inventory, and participate in preventative maintenance and safety programs. Strong English communication and flexible scheduling are required.