Resident Care Admin Coordinator – First Shift

Complete Care at Care Age; Town of Brookfield (WI); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Paid Daily wage option

Competitive pay

Career advancement opportunities

Job summary

Complete Care at Care Age is seeking a Unit Secretary for a full-time first-shift role to serve as the administrative heartbeat of our unit. You will welcome new residents, coordinate communication, and support clinical teams to ensure smooth daily operations.

The position requires a high school diploma, CNA certification, and strong data-entry and interpersonal skills. Join a team dedicated to high-quality care and compassionate service in Brookfield.

Qualifications

• High school diploma or equivalent required.
• Two years professional experience in long term care facility preferred.
• Active CNA certification required.
• Basic computer proficiency for data entry and communication systems.
• Strong written and verbal communication with customer-service mindset.
• Excellent organization with ability to prioritize tasks independently.
• Flexibility to maintain a weekday schedule based on facility needs.

Responsibilities

• Resident Onboarding: Greet new residents and assist with admission paperwork.
• Resident Advocacy: Follow up with new admissions for a smooth transition.
• Communication Hub: Manage calls, electronic communications, and in-person inquiries.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs.
• Professional Standards: Maintain confidentiality and interact professionally with visitors and agencies.

Skills

Interpersonal Skills

Organization

Flexibility

Customer Service

Data Entry

Education

High School Diploma

CNA Certification

Tools

Basic Computer Proficiency

Job description

Complete Care at Care Age is seeking a Unit Secretary for a full-time first-shift role to serve as the administrative heartbeat of our unit. You will welcome new residents, coordinate communication, and support clinical teams to ensure smooth daily operations.

The position requires a high school diploma, CNA certification, and strong data-entry and interpersonal skills. Join a team dedicated to high-quality care and compassionate service in Brookfield.