Unit Secretary - Healthcare Admin on First Shift

Complete Care; Town of Brookfield (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid daily pay

Competitive pay

Career advancement

Job summary

Complete Care in Brookfield, WI seeks a friendly Unit Secretary for the first shift. In this full-time role you will welcome residents, coordinate communications, and support clinical teams to maintain high-quality daily operations.

You will handle admissions, calls, and documentation with confidentiality and professionalism, using basic computer systems. A CNA license and LTC experience are preferred to ensure a smooth, compassionate patient experience.

Qualifications

• Two years professional experience in a long-term care facility is required.
• Active Certified Nursing Assistant (CNA) license is required.
• Basic computer proficiency for data entry and communication systems.

Responsibilities

• Resident onboarding: greet new residents and assist with admission paperwork.
• Resident advocacy: follow-ups to ensure a positive transition.
• Communication hub: manage calls, emails, and in-person inquiries.
• Unit support: collaborate with nursing and admin staff on resident needs.
• Maintain confidentiality and professional interaction with visitors and agencies.

Skills

Communication

Organization

Customer service

Attention to detail

Multitasking

Education

High school diploma or equivalent

CNA license

Tools

Data entry software

Job description

Complete Care in Brookfield, WI seeks a friendly Unit Secretary for the first shift. In this full-time role you will welcome residents, coordinate communications, and support clinical teams to maintain high-quality daily operations.

You will handle admissions, calls, and documentation with confidentiality and professionalism, using basic computer systems. A CNA license and LTC experience are preferred to ensure a smooth, compassionate patient experience.