Unit Secretary

Complete Care at Care Age; Town of Brookfield (WI); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Paid Daily wage option

Competitive pay

Career advancement opportunities

Job summary

Complete Care at Care Age is seeking a Unit Secretary for a full-time first-shift role to serve as the administrative heartbeat of our unit. You will welcome new residents, coordinate communication, and support clinical teams to ensure smooth daily operations.

The position requires a high school diploma, CNA certification, and strong data-entry and interpersonal skills. Join a team dedicated to high-quality care and compassionate service in Brookfield.

Qualifications

• High school diploma or equivalent required.
• Two years professional experience in long term care facility preferred.
• Active CNA certification required.
• Basic computer proficiency for data entry and communication systems.
• Strong written and verbal communication with customer-service mindset.
• Excellent organization with ability to prioritize tasks independently.
• Flexibility to maintain a weekday schedule based on facility needs.

Responsibilities

• Resident Onboarding: Greet new residents and assist with admission paperwork.
• Resident Advocacy: Follow up with new admissions for a smooth transition.
• Communication Hub: Manage calls, electronic communications, and in-person inquiries.
• Unit Support: Collaborate with nursing and administrative staff to address resident needs.
• Professional Standards: Maintain confidentiality and interact professionally with visitors and agencies.

Skills

Interpersonal Skills

Organization

Flexibility

Customer Service

Data Entry

Education

High School Diploma

CNA Certification

Tools

Basic Computer Proficiency

Job description

Complete Care at Care Age -

Unit Secretary – Full-Time (First Shift)

Job Type: Full-Time | First Shift

Pay & Benefits: Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement Opportunities

About Us

Complete Care is a trusted pillar in the Brookfield community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority!

Why Join Complete Care?

• Work Today, Get Paid Today: Access your earned pay on your own schedule with our voluntary early wage benefit.

• Supportive Family Atmosphere: Work alongside a dedicated, compassionate team that values collaboration.

• Career Growth: We invest in your personal and professional development with opportunities to advance.

Role Overview

We are seeking a high-energy, organized, and compassionate Unit Secretary to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.

Key Responsibilities

• Resident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.

• Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.

• Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.

• Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.

• Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.

Qualifications

• Education: High school diploma or equivalent.

• Two years professional experience in long term care facility

• Certification: Active Certified Nursing Assistant (CNA) license required.

• Technical Skills: Basic computer proficiency for data entry and communication systems.

• Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.

• Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.

• Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.

Equal Opportunity Employer

Complete Care is an equal opportunity employer.

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