Resident Billing & Medicaid Coordinator

Vivo Healthcare; Florida; On-site; USD 60,000 - 75,000; Full time

Job summary

Vivo Healthcare in Florida is seeking a Business Office Manager to ensure that residents have payer sources and stay as paying customers. You will oversee administrative duties related to billing, Medicaid applications, and resident financial records.

The role requires strong computer skills (MS Excel, Word, PowerPoint), good decision-making, and the ability to coordinate with the Global Billing office and care staff.

Qualifications

• Must possess a high school diploma or GED.
• Prefer Bachelor of Science degree in accounting.
• At a minimum two (2) years related administrative and clerical experience.
• Must be computer literate (MS Excel, Word, PowerPoint skills).
• Must be able understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
• Be able to follow written and oral instructions.
• Be knowledgeable in computers, data retrieval, input and output functions, etc.

Responsibilities

• Meeting with all new admissions (resident or family) to explain financial obligations
• Ensure that private pay arrangements are initiated. This includes maintaining dialog with responsible party prior to residents converting from any other payer source.
• For Medicaid pending residents, obtain information needed to file a complete Medicaid application in a timely manner
• Submit Medicaid applications in a timely manner
• Submit Medicaid recertification in a timely manner
• Follow up on any communication from Medicaid office in a timely manner
• Communicate with Medicaid caseworker on a regular basis to assure all documentation is submitted for approval.
• Maintain regular communication with the Global Billing office including copying all documentation to the Global office upon receipt and reporting all conversations with caseworkers and responsible party.
• Address income payment with residents/responsible party; obtain direct deposit and when rep payee is needed file rep payee with Social Security office
• Prepare daily bank deposits for operating and trust accounts.
• Maintain, secure, and update residents’ financial files.
• Ensure that resident distributions of quarterly Personnel Needs Allowances (PNA) statements are properly made.
• Develop and maintain a good working rapport with other departments within the Facility, to assure that patient status is up to date
• Perform other related duties as assigned by the Administrator.

Job description

Vivo Healthcare in Florida is seeking a Business Office Manager to ensure that residents have payer sources and stay as paying customers. You will oversee administrative duties related to billing, Medicaid applications, and resident financial records.

The role requires strong computer skills (MS Excel, Word, PowerPoint), good decision-making, and the ability to coordinate with the Global Billing office and care staff.