Resident Assistant Shift Lead - Compassionate Leader

The Salvation Army USA Eastern Territory; City of Syracuse (NY); On-site; USD 29,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

13-Paid Holidays

Paid Time Off

On-Site Day Care Services

Tuition Remittance

Bereavement Counseling

Free Will Preparation

Christmas Bonus

Employee Assistance Program

LiveHealth On-line

Disability Insurance

Job summary

The Salvation Army – Syracuse Area Services is seeking a Part-Time Resident Assistant Shift Lead to manage daily operations on assigned shifts and provide compassionate, trauma-informed support to women residents. The role includes supervising staff, coordinating tasks, and ensuring a safe, welcoming environment.

Responsibilities include mentoring residents, documenting progress, and upholding agency policies while supporting program operations. Health benefits are included.

Qualifications

• High School diploma or GED required.
• Two years of experience in human services or related field preferred.
• Associate degree with one year experience preferred.
• Valid NYS Driver's License required or able to obtain per agency policy.

Responsibilities

• Lead and supervise daily shift operations.
• Provide trauma-informed support to residents.
• Maintain safe, welcoming environment and coordinate tasks.
• Document and report on resident progress and HMIS data.
• Attend required trainings and meetings.

Skills

Leadership

Communication

Teamwork

Crisis counseling

Education

High School Diploma or GED

Associate degree (preferred)

Tools

MS Office

HMIS data entry

Job description

The Salvation Army – Syracuse Area Services is seeking a Part-Time Resident Assistant Shift Lead to manage daily operations on assigned shifts and provide compassionate, trauma-informed support to women residents. The role includes supervising staff, coordinating tasks, and ensuring a safe, welcoming environment.

Responsibilities include mentoring residents, documenting progress, and upholding agency policies while supporting program operations. Health benefits are included.