Resident Advocate, Avivo Village (Overnight)

Avivo; Minneapolis (MN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental plans

HSA/FSA

Nice Healthcare

Life/AD&D insurance

Long-term disability

Insurance options

401(k)

Paid holidays & PTO

Flexible schedule

Job summary

Avivo Village in Minneapolis seeks a dedicated Resident Advocate for overnight shifts. You will provide direct support to residents, monitor wellness, de-escalate crises, distribute meals, and maintain a safe environment that reflects Avivo’s harm-reduction and housing-first approach.

Requirements include a high school diploma or GED and at least two years of experience helping individuals facing homelessness or related challenges. CPR certification is a plus.

Qualifications

• High school diploma or equivalent required.
• Two years of experience supporting individuals experiencing homelessness or related challenges.
• Lived experience is valued and recognized.
• Commitment to harm reduction, housing-first, and inclusive care models.
• Strong communication and collaboration skills.
• CPR certification (or willingness to obtain).

Responsibilities

• Engage residents with daily support, activities, and wellness checks.
• Respond to crises with compassion and safety measures (Narcan where appropriate).
• Monitor safety and cleanliness of rooms, bathrooms, and common areas.
• Provide meals and uphold food safety standards.
• Support residents through transitions—discharge, move-in, or care.
• Maintain a safe, welcoming, and clean facility inside and out.
• Uphold the values of Absolute Dignity, Leaning into Curiosity, and Radical Welcome in every interaction.

Skills

De-escalation

Crisis management

Communication

Team collaboration

Overnight shifts

Education

High School Diploma or GED

Job description

Job Details: Job Location: Avivo Village - Minneapolis, MN, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: $24.84 - $31.05Hourly, Job Shift: Overnights, Job Category: Housing Support Services, Make a Difference with Avivo.

At Avivo Village, we believe everyone deserves housing, dignity, and support. Our unique harm reduction shelter provides safe, low-barrier access for individuals experiencing homelessness—many of whom face complex challenges related to mental health, substance use, and trauma. Join our team and be part of something transformative.

About Us

Avivo’s Ending Homelessness Division is committed to providing culturally responsive, trauma-informed, and harm reduction-based services. At Avivo Village, we offer an alternative to encampments through private shelter units, compassionate staff support, and meaningful connections to housing and health services. We meet people where they are—with radical welcome and deep respect.

Your Role

As a Resident Advocate, you’ll be at the heart of our shelter community—providing direct support, ensuring safety, and creating a welcoming environment for our residents. You’ll monitor wellness, de-escalate crises, distribute meals and harm reduction supplies, and contribute to the upkeep and integrity of the Village. You’ll play a vital part in creating a space where dignity, healing, and hope thrive.

Key Responsibilities Include

• Engage residents with daily support, activities, and wellness checks.
• Respond to crises with compassion—administering Narcan, calling emergency services, and using trauma-informed approaches.
• Monitor the safety and cleanliness of rooms, bathrooms, and common areas.
• Provide meals and uphold food safety standards.
• Support residents through transitions—whether discharging, moving in, or receiving care.
• Help maintain a safe, welcoming, and clean facility—inside and out.
• Uphold the values of Absolute Dignity, Leaning into Curiosity, and Radical Welcome in every interaction.

Schedule

• Must be available for overnights specifically Saturday-Tuesday 10pm-6:30am. This position is eligible for a shift differential.

Qualifications: What You Offer

• A high school diploma or equivalent is required; coursework in health or human services is preferred.
• Two years of experience supporting individuals with long-term homelessness, mental health needs, or substance use challenges.
• Lived experience is recognized and valued.
• A deep commitment to harm reduction, housing-first, and inclusive care models.
• Strong communication and collaboration skills.
• Ability to de-escalate conflict and remain calm under pressure.
• Willingness to work a flexible schedule, including evenings and weekends.
• CPR certification (or willingness to obtain).

What We Offer (Full-Time Staff)

• Medical/Dental plans
• Health Savings Account (HSA)/Dependent Care Flexible Spending Account (FSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO
• Flexible schedule

Avivo will begin participating in E-Verify effective July 1, 2025.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.