Housing Operations Coordinator

Avivo; Saint Cloud (MN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

32-hour work week

Medical Health plan

Health Savings Account (HSA)

Dental plan

Dependent Care FSA

Life/AD&D

Long term disability

Critical illness insurance

Short-term disability

401(k) Plan

Paid holidays & PTO

Job summary

Avivo Village Central Minnesota is launching a new Housing Operations Coordinator role in Saint Cloud, MN. This full-time position supports residents in accessing housing benefits, health insurance, and coordinated entry services as part of Avivo’s founding team.

The role blends housing support expertise with data management and program coordination, collaborating with residents, case managers, county partners, and leadership to remove barriers and promote stable housing outcomes.

Qualifications

• High school diploma or equivalent.
• MNsure Certified Application Counselor certification or ability to obtain certification.
• Minimum of three years of Housing Support, MNsure, public benefits, or related systems.
• Experience working with individuals experiencing homelessness.
• Experience using electronic health record systems, preferably Credible.
• Strong organizational skills and attention to detail.
• Experience managing multiple projects, deadlines, and documentation requirements.
• Strong communication, collaboration, and problem-solving skills.
• Ability to work effectively with individuals from diverse backgrounds and communities.
• HMIS and Coordinated Entry experience preferred.

Responsibilities

• Coordinate Housing Support applications, renewals, and benefit-related paperwork.
• Serve as liaison between residents, county partners, and housing teams to resolve complex Housing Support issues.
• Assist residents with MNsure enrollment and renewals as a Certified MNsure Application Counselor.
• Conduct Coordinated Entry assessments and maintain HMIS data.
• Track referrals and communicate housing opportunities and status updates to staff and residents.
• Maintain accurate resident records, data systems, and required documentation.
• Support Housing Support billing, eligibility reviews, recertifications, and reimbursement processes.
• Train and support staff on Housing Support requirements, documentation standards, and compliance practices.
• Prepare reports, monitor data quality, and support program performance tracking.
• Collaborate with residents, staff, and community partners to promote housing stability and positive outcomes.

Skills

Organizational skills

Communication skills

Collaboration

Problem-solving

Project management

Diversity & inclusion

Education

High school diploma or equivalent

Tools

Credible

Job description

Job Details

Job Location: Avivo Village Central - 3100 1st St S - St Cloud, MN 56301

Position Type: Full Time

Education Level: High School Diploma/GED

Salary Range: $28.71 - $35.89 Hourly

Job Shift: Day

Job Category: Housing Support Services

Do you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Help Launch Avivo Village Central Minnesota

Be Part of the Founding Team

Opening in Fall 2026, Avivo Village Central Minnesota is bringing Avivo's innovative approach to ending homelessness to St. Cloud.

As a Housing Operations Coordinator, you'll play a critical role in helping launch a brand-new program by ensuring residents have access to housing benefits, health insurance, coordinated entry assessments, and the administrative supports that help keep housing services running smoothly.

This role combines housing support expertise, data management, resident engagement, and operational coordination. You'll work closely with residents, case managers, county partners, and leadership to help remove barriers and support positive housing outcomes.

Founding Team Opportunity: Help shape the systems, processes, and resident experience of Avivo Village Central Minnesota from day one.

Why Candidates Love Avivo: Full-time pay and benefits with a 32-hour work week.

What You’ll Do

• Coordinate Housing Support applications, renewals, and benefit-related paperwork
• Serve as a liaison between residents, county partners, and housing teams to resolve complex Housing Support issues
• Assist residents with health insurance enrollment and renewals as a Certified MNsure Application Counselor
• Conduct Coordinated Entry assessments and maintain required HMIS data
• Track referrals and communicate housing opportunities and status updates to staff and residents
• Maintain accurate resident records, data systems, and required documentation
• Support Housing Support billing, eligibility reviews, recertifications, and reimbursement processes
• Train and support staff on Housing Support requirements, documentation standards, and compliance practices
• Prepare reports, monitor data quality, and support program performance tracking
• Collaborate with residents, staff, and community partners to promote housing stability and positive outcomes

Qualifications

• High school diploma or equivalent
• Current MNsure Certified Application Counselor certification, or ability to obtain certification
• Minimum of three years of experience working with Housing Support, MNsure, public benefits, or related systems
• Experience working with individuals experiencing homelessness
• Experience using electronic health record systems, preferably Credible
• Strong organizational skills and attention to detail
• Experience managing multiple projects, deadlines, and documentation requirements
• Strong communication, collaboration, and problem-solving skills
• Ability to work effectively with individuals from diverse backgrounds and communities
• HMIS and Coordinated Entry experience preferred

What We Offer

• 32-hour full-time work week
• Medical Health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO

Make a Difference with Avivo.

Avivo will begin participating in E-Verify effective July 1, 2025.

Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.