Resident Advocate, Transitional Recovery Housing

Paycom - ATS; Minneapolis (MN); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Health plan

HSA

Dental

Job summary

Avivo in Minneapolis is seeking a Resident Advocate to deliver high-quality, mission-driven services in a safe recovery environment. You will support participants, respond to calls, manage entry and exit of buildings, and participate in trauma-informed care initiatives.

The role requires a high school diploma and at least 2 years working with individuals facing mental health or chemical health challenges, including adults experiencing homelessness.

Qualifications

• Minimum 2 years' experience working with individuals experiencing mental health and chemical health challenges.
• Experience with single adults who have experienced long-term homelessness.
• Demonstrated understanding of the recovery philosophy and recovery-oriented behavioral health services.

Responsibilities

• Providing day-to-day support to ensure a safe recovery environment.
• Maintaining a participant and guest sign-in log and answering client calls.
• Managing entry and exits of buildings by monitoring cameras/surveillance.
• Conducting crisis prevention/intervention to ensure housing stability and holistic well-being.
• Supporting health and wellness activities with participants.
• Participating as a partner on the team, contributing to discussions, actions, and projects.

Skills

Communication skills

Customer service

Diversity awareness

Professional boundaries

Crisis response

Team collaboration

Education

High school diploma or equivalent

Job description

Job Details:

Job Location: 1900 Chicago Ave Minneapolis MN 55404 - MINNEAPOLIS, MN 55404, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: $24.84 - $31.05 Hourly, Job Shift: Overnights, Job Category: Recovery Services, Join Avivo in Providing Safe and Supportive Housing: Become a Resident Advocate

Shift: Saturday-Tuesday, Overnight 11:30pm-8am

About Us:

Avivo's Transitional Recovery Housing provides a safe place for participants to reside while they are in outpatient treatment. Participants have access to 24-hour on-site Transitional Housing Staff and Security Team, ensuring a safe and secure environment. The Resident Advocate role is crucial in providing customer service to residents, guests, emergency personnel, and service providers, while also supporting client success through pro-social activities.

Your Role:

As a Resident Advocate, you will ensure high-quality, mission-driven services in a safe recovery environment. You will provide flexible services within a schedule that meets the needs of participants, maintain a participant and guest sign-in log, respond to client calls, manage entry, and exits of buildings, and conduct crisis prevention/intervention as needed. Your role will actively participate in the division’s Trauma Informed Care Initiative and motivational interviewing, supporting evidence-based practices related to specific program areas.

Key Responsibilities Include:

• Providing day-to-day support to ensure a safe recovery environment.
• Demonstrating commitment to SAMSHA’s definition of recovery and recovery principles.
• Maintaining a participant and guest sign-in log and answering client calls.
• Managing entry and exits of buildings by monitoring cameras/surveillance.
• Conducting crisis prevention/intervention to ensure housing stability and holistic well-being.
• Supporting health and wellness activities with participants.
• Participating as a partner on the team, contributing to discussions, actions, and projects.

Qualifications: What You Offer:

• A high school diploma or equivalent, with a course of study in health or human services leading to a Bachelor of Arts, Bachelor of Science, or associate degree.
• Minimum 2 years' experience working with individuals experiencing mental health and chemical health challenges.
• Experience with single adults who have experienced long-term homelessness/with the target population served.
• Demonstrated understanding of the recovery philosophy and recovery-oriented behavioral health services.
• Ability to work effectively with individuals from diverse backgrounds and communities.
• Good communication skills and a customer service attitude.
• Ability to maintain professional boundaries with participants.

Benefits We Offer:

• Medica Health Plan: Access to a comprehensive health plan to support your well-being.
• Health Savings Account (HSA): Opportunity to save for medical expenses with pre-tax dollars.
• Nice Healthcare: Benefit from convenient healthcare options including chat, video visits, and in-home primary care visits.
• Dental Plan: Coverage for dental care to maintain your oral health.
• Dependent Care Flexible Spending Account (FSA): Save on eligible dependent care expenses with pre-tax dollars.
• Basic Life/AD&D & Voluntary Life/AD&D: Financial protection for you and your loved ones.
• Long-term Disability: Coverage in the event of a long-term disability.
• Optional Insurance: Option to purchase critical illness, accident insurance, and short-term disability coverage.
• 401(k) Plan: Participate in a 401(k) plan with matching contributions to save for retirement.
• Paid Time Off: Enjoy 10 paid holidays and generous paid time off.

Additional Benefits:

• Mission-Driven Culture: Be part of a culture that celebrates diversity and is driven by a mission to make a difference.
• Clinical Supervision: Receive clinical supervision towards licensure to support your professional development.
• Competitive Pay: Competitive pay based on your education and experience.
• Mileage Reimbursement: Reimbursement for mileage to support your work-related travel expenses.

Avivo will begin participating in E-Verify effective July 1, 2025.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.