Resident Advocate, Avivo Village Central Minnesota On-Call

Avivo; Saint Cloud (MN); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental plans

HSA/Dependent Care FSA

Life Insurance

Long term disability

401(k) Plan

Paid holidays

Generous PTO

Flexible schedule

Job summary

Avivo is opening Avivo Village Central Minnesota in St. Cloud, MN, Fall 2026. As an On-Call Resident Advocate, you’ll support residents, ensure safety, and foster a dignified, healing environment within the village shelter.

You will help monitor wellness, respond to crises, distribute meals, and participate in shaping the resident experience as part of the founding team. Shift options include evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Two years of experience supporting individuals experiencing homelessness or related challenges preferred.
• Lived experience is valued and welcomed.
• Commitment to harm reduction, housing-first and inclusive care models.

Responsibilities

• Engage residents with daily support, activities and wellness checks.
• Respond to crises with compassion and de-escalation.
• Monitor safety and cleanliness of rooms, bathrooms and common areas.
• Provide meals and uphold food safety standards.
• Support residents through transitions—discharge, move-in or care.
• Maintain a safe, welcoming and clean facility—inside and out.
• Uphold Avivo values in every interaction.

Skills

Harm reduction

Crisis de-escalation

Wellness checks

Resident engagement

Safety awareness

Communication

Team collaboration

Education

High School Diploma/GED

Tools

CPR certification

Job description

Job Details: Job Location: Avivo Village Central - 3100 1st St S - St Cloud, MN 56301, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: $24.84 - $31.05 Hourly, Job Shift: On Call, Job Category: Housing Support Services, Do you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Help Launch Avivo Village Central Minnesota

Be Part of the Founding Team

Opening in Fall 2026, Avivo Village Central Minnesota is bringing Avivo's innovative approach to ending homelessness to St. Cloud.

As an On-Call Resident Advocate, you’ll be at the heart of our shelter community—providing direct support, ensuring safety, and creating a welcoming environment for our residents. You’ll monitor wellness, de-escalate crises, distribute meals and harm reduction supplies, and contribute to the upkeep and integrity of the Village. You’ll play a vital part in creating a space where dignity, healing, and hope thrive.

Founding Team Opportunity: Help shape the culture, resident experience, and day-to-day operations of Avivo Village Central Minnesota from day one.

Key Responsibilities Include

• Engage residents with daily support, activities, and wellness checks.
• Respond to crises with compassion—administering Narcan, calling emergency services, and using trauma-informed approaches.
• Monitor the safety and cleanliness of rooms, bathrooms, and common areas.
• Provide meals and uphold food safety standards.
• Support residents through transitions—whether discharging, moving in, or receiving care.
• Help maintain a safe, welcoming, and clean facility—inside and out.
• Uphold the values of Absolute Dignity, Leaning into Curiosity, and Radical Welcome in every interaction.

On-Call Schedule Availability:

In order to pick up shifts you must be available for some or all of these shifts weekdays/weekends: 2nd shift from 2:00pm - 10:30pm, 3rd shift 10:00pm - 6:30am. This position is eligible for shift differential pay depending on the shift worked.

Qualifications: What You Offer

• A high school diploma or equivalent is required; coursework in health or human services is preferred.
• Two years of experience supporting individuals with long-term homelessness, mental health needs, or substance use challenges.
• Lived experience is recognized and valued.
• A deep commitment to harm reduction, housing-first, and inclusive care models.
• Strong communication and collaboration skills.
• Ability to de-escalate conflict and remain calm under pressure.
• Ability to clear background checks.
• Willingness to work a flexible schedule, including evenings and weekends.
• CPR certification (or willingness to obtain).

What We Offer (Full-Time Staff)

• Medical/Dental plans
• Health Savings Account (HSA)/Dependent Care Flexible Spending Account (FSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Basic Life/AD& D & Voluntary Life/AD& D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO
• Flexible schedule

Avivo will begin participating in E-Verify effective July 1, 2025.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.