Resident Advocate, Avivo Village - FT 1st Shift

Avivo; Minneapolis (MN); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical & Dental

HSA & FSA

Nice Healthcare

Life Insurance

Long-term Disability

Critical Illness Insurance

Short-term Disability

401(k)

Job summary

Avivo Village in Minneapolis, MN is seeking a Resident Advocate for the overnight shift to support our shelter residents. You will monitor wellness, de-escalate crises, distribute meals and harm-reduction supplies, and help maintain a safe, welcoming environment.

Qualifications include a High School Diploma/GED, at least two years assisting individuals experiencing homelessness or related challenges, and CPR certification (or willingness to obtain).

Qualifications

• High school diploma or GED required.
• Two years of experience supporting individuals experiencing homelessness or related challenges.
• Lived experience valued and respected.
• Commitment to harm reduction and housing-first approaches.
• Strong communication and collaboration skills.
• Ability to de-escalate conflicts and stay calm under pressure.
• Clear background checks required.
• Willingness to work evenings and weekends; CPR certification preferred.

Responsibilities

• Engage residents with daily support, activities and wellness checks.
• Respond to crises with compassionate care and trauma-informed approaches.
• Monitor safety and cleanliness of rooms, bathrooms and common areas.
• Provide meals and uphold food safety standards.
• Assist residents with transitions (admission, discharge, or care).
• Help maintain a safe, welcoming, and clean facility both inside and out.

Skills

Lived experience

Two years experience

De-escalation

Communication

Flexibility

CPR certification

Education

High School Diploma/GED

Job description

Job Details

Job Location: Avivo Village - Minneapolis, MN 55401

Position Type: Full Time

Education Level: High School Diploma/GED

Salary Range: $24.84 - $31.05 Hourly

Job Shift: Overnights

Job Category: Housing Support Services

Make a Difference with Avivo.

About Us

At Avivo Village, we believe everyone deserves housing, dignity, and support. Our unique harm reduction shelter provides safe, low-barrier access for individuals experiencing homelessness—many of whom face complex challenges related to mental health, substance use, and trauma. Join our team and be part of something transformative.

Your Role

As a Resident Advocate, you’ll be at the heart of our shelter community—providing direct support, ensuring safety, and creating a welcoming environment for our residents. You’ll monitor wellness, de-escalate crises, distribute meals and harm reduction supplies, and contribute to the upkeep and integrity of the Village. You’ll play a vital part in creating a space where dignity, healing, and hope thrive.

Key Responsibilities Include

• Engage residents with daily support, activities, and wellness checks.
• Respond to crises with compassion—administering Narcan, calling emergency services, and using trauma-informed approaches.
• Monitor the safety and cleanliness of rooms, bathrooms, and common areas.
• Provide meals and uphold food safety standards.
• Support residents through transitions—whether discharging, moving in, or receiving care.
• Help maintain a safe, welcoming, and clean facility—inside and out.
• Uphold the values of Absolute Dignity, Leaning into Curiosity, and Radical Welcome in every interaction.

Schedule Availability

You must be able to work this schedule: 1st shift from 6:00am - 2:30pm, Sunday - Tuesday, and Friday. This position is eligible for shift differential pay depending on the schedule worked.

Qualifications

• A high school diploma or equivalent is required; coursework in health or human services is preferred.
• Two years of experience supporting individuals with long-term homelessness, mental health needs, or substance use challenges.
• Lived experience is recognized and valued.
• A deep commitment to harm reduction, housing-first, and inclusive care models.
• Strong communication and collaboration skills.
• Ability to de-escalate conflict and remain calm under pressure.
• Ability to clear background checks.
• Willingness to work a flexible schedule, including evenings and weekends.
• CPR certification (or willingness to obtain).

What We Offer

• Medical/Dental plans
• Health Savings Account (HSA)/Dependent Care Flexible Spending Account (FSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO
• Flexible schedule

Avivo will begin participating in E-Verify effective July 1, 2025.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.