Resident Advisor – Community Safety & Support (Mon-Fri)

Children’s Services, incorporated; Los Angeles (CA); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Aviva Family and Children’s Services is seeking a full-time Resident Advisor for Wallis House in Los Angeles. You will supervise residents on weekdays and evenings, maintain safety and security, and support a positive, respectful community environment.

Responsibilities include intake processing, rule enforcement, housekeeping coordination, and handling complaints with professionalism. A high school diploma and basic data entry skills are required, with preferred experience in mental health

Qualifications

• Must be able to work independently without constant supervision.
• Basic computer skills including data entry.
• Strong communication and interpersonal skills.
• Effective problem-solving skills and ability to multi-task.
• A collaborative, positive, and mature approach.
• Knowledge of mental health and substance abuse preferred.

Responsibilities

• Facilitate intakes for new residents, collect data, inspect belongings, and orient residents to house rules.
• Provide Residents with a list of house rules.
• Liaise with the housekeeper to ensure rooms are clean, tidy and fully-furnished.
• Conduct room inspections to ensure residents are neat and compliant with rules.
• Ensure safety and security within the house at all times.
• Provide administrative support by answering the phone and greeting visitors and volunteers.
• Check in with residents on-site to ensure safety and welfare.
• Respond to resident complaints promptly and professionally.
• Assist with conflict resolution in coordination with Resident Case Manager.
• Participate in quality improvement projects.

Skills

Communication

Interpersonal skills

Problem solving

Multi-tasking

Independent work

Data entry

Mental health awareness

Education

High School Diploma or equivalent

Job description

Aviva Family and Children’s Services is seeking a full-time Resident Advisor for Wallis House in Los Angeles. You will supervise residents on weekdays and evenings, maintain safety and security, and support a positive, respectful community environment.

Responsibilities include intake processing, rule enforcement, housekeeping coordination, and handling complaints with professionalism. A high school diploma and basic data entry skills are required, with preferred experience in mental health