Resident Case Manager - Housing & Family Services

Aviva Family and Children's Services (Hamburger Home); Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Aviva Family and Children’s Services in Los Angeles seeks a Wallis House Case Manager to deliver on-site case management for resident families, coordinating care with intra-agency staff, PATH and LAHSA as well as referring agencies. You will support adults and children, assess needs, and help families achieve housing goals.

Responsibilities include enrolling in HMIS/EXYM, developing individualized service plans, connecting clients to housing resources, and working with the Housing Navigator to

Qualifications

• High School diploma or equivalent required.
• Experience working with individuals experiencing homelessness.
• Valid CA driver’s license.
• DOJ/fingerprint clearance required.
• Health screening and TB clearance.
• Ability to work in a team and manage multiple tasks.

Responsibilities

• Provide on-site case management for resident adults and families at Wallis House.
• Enrollments/exits in HMIS and EXYM; create ISP addressing housing and income goals.
• Provide referrals and linkages to resources; collect housing documentation.
• Complete program assessments and 90-day client reviews.
• Maintain collaboration with Housing Navigator and refer cases to Housing Navigation as needed.
• Prepare and submit documentation to Exym, HMIS and LAHSA.

Skills

Case management

Communication skills

Relationship building

Conflict mediation

English proficiency

Education

High School Diploma or equivalent

Tools

HMIS

EXYM

Job description

Aviva Family and Children’s Services in Los Angeles seeks a Wallis House Case Manager to deliver on-site case management for resident families, coordinating care with intra-agency staff, PATH and LAHSA as well as referring agencies. You will support adults and children, assess needs, and help families achieve housing goals.

Responsibilities include enrolling in HMIS/EXYM, developing individualized service plans, connecting clients to housing resources, and working with the Housing Navigator to