Resident Safety & Community Support Advocate

Upward Bound House; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Upward Bound House is seeking a Resident Monitor in Los Angeles to help maintain a safe, supportive living environment for families transitioning from crisis housing to stable homes.

The role involves supervising access, guiding residents on house rules, light maintenance, and documenting daily activities. Candidates should demonstrate calm, professional communication and basic computer skills.

Qualifications

• Requires a high school diploma or GED; some college coursework a plus.
• Experience in residential facilities or social services preferred.
• Strong communication and interpersonal skills; ability to stay calm in stressful situations.
• Basic computer skills and ability to use digital logging software.

Responsibilities

• Monitor site safety and control entry/exit of visitors.
• Assist families with navigating living guidelines and curfews; help maintain a clean environment.
• Respond calmly to resident needs and de-escalate crises when needed.
• Maintain detailed shift logs and incident reports; participate in shift handovers.
• Interact with residents, guests, and staff with respect and professionalism.

Skills

Communication

Conflict resolution

Crisis response

Team collaboration

Technical literacy

Driver's license

Education

High school diploma or GED

Tools

Digital logging software

Job description

Upward Bound House is seeking a Resident Monitor in Los Angeles to help maintain a safe, supportive living environment for families transitioning from crisis housing to stable homes.

The role involves supervising access, guiding residents on house rules, light maintenance, and documenting daily activities. Candidates should demonstrate calm, professional communication and basic computer skills.