Resident Admissions Concierge

Pacificare Health Management; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Professional growth

Collaborative environment

Job summary

Pacificare Health Management is seeking an Admissions Coordinator in Los Angeles, CA. You will manage the end-to-end admission process for new residents, maintain strong relationships with healthcare professionals and families, and ensure a smooth transition with top-tier customer service.

Collaborating with the care team, you will help develop individualized care plans, keep precise records for regulatory compliance, and engage in quality improvement efforts to continuously enhance the resident

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to prioritize tasks.
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with healthcare operations and regulations, and willingness to learn.

Responsibilities

• Coordinate the admission process for new residents and complete all documentation.
• Build and maintain relationships with healthcare professionals, families, and stakeholders.
• Provide exceptional customer service to residents, families, and visitors.
• Collaborate with care teams to develop individualized care plans.
• Maintain accurate records and ensure regulatory compliance.
• Participate in quality improvement initiatives to enhance resident experience.

Skills

Communication skills

Interpersonal skills

Attention to detail

Confidentiality handling

Job description

Pacificare Health Management is seeking an Admissions Coordinator in Los Angeles, CA. You will manage the end-to-end admission process for new residents, maintain strong relationships with healthcare professionals and families, and ensure a smooth transition with top-tier customer service.

Collaborating with the care team, you will help develop individualized care plans, keep precise records for regulatory compliance, and engage in quality improvement efforts to continuously enhance the resident