Resident Access Concierge

KW PROPERTY MANAGEMENT AND CONSULTING; Lauderdale-by-the-Sea (FL); Sur place; USD 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Drug-free workplace

Equal opportunity employer

Résumé du poste

KW Property Management & Consulting is seeking a Gatehouse attendant to manage visitor access and assist residents. The role requires greeting guests, directing traffic, recording entries in KWIC, and communicating issues to the Management Office and Front Desk.

A positive attitude, strong communication, and reliability are essential. Typical schedule includes Wednesday/Thursday 3:00 pm–11:00 pm, with additional shifts as needed.

Qualifications

• Positive attitude and willingness to work with a diverse population
• High school diploma or GED
• Prior experience as a Gatehouse employee
• Strong verbal and written communication skills
• Detail-oriented and dependable

Responsabilités

• Greet visitors at the gatehouse in a friendly and professional manner
• Provide informational assistance and direct traffic within the community
• Record traffic in the access control system (KWIC) for vehicles and pedestrians
• Observe, report, and communicate actions or incidents to Management Office, Security or Front Desk
• Complete appropriate paperwork; ensure reports are legible and orderly
• Keep the gatehouse clean at all times
• Ensure authorized personnel access to the community
• Enforce no parking in front of building or fire lanes; permit pickup/drop-off only
• Use telephone etiquette and greet callers professionally
• Report building deficiencies to Chief Engineer, Management Office and Front Desk; submit incident reports promptly

Connaissances

Customer service

Communication

Professionalism

Diversity awareness

Formation

High school diploma or GED

Description du poste

KW Property Management & Consulting is seeking a Gatehouse attendant to manage visitor access and assist residents. The role requires greeting guests, directing traffic, recording entries in KWIC, and communicating issues to the Management Office and Front Desk.

A positive attitude, strong communication, and reliability are essential. Typical schedule includes Wednesday/Thursday 3:00 pm–11:00 pm, with additional shifts as needed.