Residences Bell/Door Attendant

Four Seasons; Los Angeles (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Training and development

Employee discounts

Complimentary meals

Job summary

Four Seasons Private Residences Los Angeles seeks a Residential Bell/Doorman to greet residents, manage deliveries, and coordinate VIP services with the Residence Concierge team. You will help with luggage, valet parking, and access control while ensuring a warm, efficient, and discreet guest experience in a luxury setting.

Role requires a CA driver’s license, strong English skills, and previous hospitality background.

Qualifications

• Must have experience in hospitality, preferably luxury settings.
• Proficiency in English (reading, writing and speaking).
• California driver’s license required.
• Secondary education completed.

Responsibilities

• Assist residents with luggage, transportation, deliveries, parcels and groceries as needed.
• Be the primary responder for resident valet parking and vehicle pickup.
• Assist in delivering Food and Beverage from the Resident’s Lounge to units or vehicles.
• Answer resident inquiries, deliver messages and packages at the concierge desk.
• Provide information on resident events, services and amenities.
• Support special requests and ensure smooth communication with Residence Concierge.

Skills

Hospitality experience

English proficiency

Driving license

Education

Secondary education

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

About the location:

The Four Seasons Private Residences Los Angeles is a 12-story tower comprising 59 custom for‑sale homes with outstanding views of the surrounding Beverly Hills neighborhood and Hollywood Hills. Operated by Four Seasons, our homeowners experience best in class amenities, including a courtyard pool and private cabanas, IMAX Theatre and Lounge, a fully equipped fitness centre with climate‑controlled studio, and a Resident’s Lounge offering a Food and Beverage program throughout the day. Our team will provide thoughtful, intuitive, and dedicated service to our homeowners, who will either live full time in the building, or from time to time as their travels bring them to LA. As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to define and establish the operating model for stand‑alone Four Seasons Private Residences. It is anticipated that we will be able to create unique opportunities to deliver service excellence, but this will require agility and flexibility in our roles in the service of our homeowners.

About The Role

At Four Seasons Private Residences Los Angeles, the Residential Bell/Doorman will work closely with the Residences Concierge team being a reference point for arrival and departure; ensuring that all residents' receive deliveries promptly, this will include supporting the delivery of food and beverage. The Residential Bell/Doorman will be the primary responder for parking and retrieval of Resident’s vehicles.

What You Will Do

• Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms.
• Be the primary responder for resident’s valet parking needs.
• Assist with delivery of Food and Beverage items from the Resident’s Lounge, to the Resident’s unit and or vehicle/pick up point, and support service needs in the Resident’s Lounge as needed.
• Assist in Residential Lobby service; answer telephones at the residences concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
• Provide information regarding resident’s events, services and amenities.
• Assist homeowners transporting items to and from private storage if requested; ensuring “Pick up and Return” form is ready for resident’s signature.
• Perform any special projects deemed necessary by Residences Assistant Manager and Residences Manager.
• Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; seek any opportunity to prevent owner glitches, assist in all enquires in connection with the Residence services and facilities.
• The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks.
• Relieve other residential roles for meal periods and in case of emergency.

What You Bring

• Driving a company vehicle is an essential function of this role, a valid California driver's license is required.
• Secondary education
• Reading, writing and oral proficiency in the English language
• Prior work experience in hospitality industry; ideally in luxury setting

What We Offer

• Hourly Rate: $29.65
• Health Insurance - Medical, Dental & Vision
• 401(k) Retirement Savings Plan
• Excellent training and development opportunities
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complimentary employee meals

Schedule & Hours

• Full time
• Early mornings, days, evenings, weekends and holidays

Four Seasons is an Equal Opportunity, Aff… to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal