Residences Bell/Door Attendant

Four Seasons Hotels and Resorts; Los Angeles (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Hourly Rate: $29.65

Health Insurance - Medical, Dental & 0

401(k) Retirement Savings Plan

Excellent training and development

Exclusive discount and travel programs

Complimentary employee meals

Job summary

Four Seasons Private Residences Los Angeles invites applications for the Residential Bell/Doorman role. You will be the primary touchpoint for residents, handling arrivals/departures, deliveries, and valet coordination with a focus on hospitality excellence.

We seek personable individuals with a California driver's license, strong English communication, and prior luxury hospitality experience. This full-time, on-site position offers an hourly rate and a range of benefits including health

Qualifications

• Driver's license is required; must have strong communication in English; prior hospitality experience in luxury settings is preferred.
• Reading, writing and oral proficiency in English.
• Experience in hospitality, luxury setting is advantageous.

Responsibilities

• Assist residents with arrivals and departures as a reference point for the concierge.
• Manage deliveries, luggage, and valet parking coordination for residents.
• Deliver services in the Residence, including Food & Beverage items, messages, packages and information.

Skills

Driver's license

English proficiency

Hospitality experience

Education

Secondary education

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

The Four Seasons Private Residences Los Angeles is a 12-story tower comprising 59 custom for-sale homes with outstanding views of the surrounding Beverly Hills neighborhood and Hollywood Hills. Operated by Four Seasons, our homeowners experience best in class amenities, including a courtyard pool and private cabanas, IMAX Theatre and Lounge, a fully equipped fitness center with climate-controlled studio, and a Resident’s Lounge offering a Food and Beverage program throughout the day. Our team will provide thoughtful, intuitive, and dedicated service to our homeowners, who will either live full time in the building, or from time to time as their travels bring them to LA. As part of the residence team in a Four Seasons standalone residential property, you will have a unique opportunity to define and establish the operating model for stand‑alone Four Seasons Private Residences. It is anticipated that we will be able to create unique opportunities to deliver service excellence, but this will require agility and flexibility in our roles in the service of our homeowners.

About the role

At Four Seasons Private Residences Los Angeles, the Residential Bell/Doormanwillwork closely with the Residences Concierge teambeing a reference point for arrival and departure; ensuringthat all residents’receive deliveries promptly, this will include supporting the delivery of food and beverage. The Residential Bell/Doormanwill be the primary responder for parking and retrieval of Resident’s vehicles.

What you will do

• Assist residents with luggage,transportation requirements,deliveries,parcels,wine deliveries,groceries, etc.following instructions as specified in the Residence Unit Admittance Forms.
• Be the primary responder for resident’s valet parking needs.
• Assist with delivery of Food and Beverage items from the Resident’s Lounge, to the Resident’s unit and or vehicle/pick up point, and support service needs in the Resident’s Lounge as needed.
• Assist in Residential Lobby service; answer telephones at theresidencesconcierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
• Provide information regardingresident’sevents,servicesand amenities.
• Assist homeowners transporting items to and from private storage if requested; ensuring “Pick up and Return” form is ready forresident’ssignature.
• Perform any special projects deemed necessary by Residences Assistant Manager and Residences Manager.
• Handle all Owner interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities.
• The ability to communicate residence requests effectively to the Residence Concierge to ensure prompt completion of tasks.
• Relieve other residential roles for meal periods and in case of emergency.

What you bring

• Driving a company vehicle is an essential function of this role, a valid California driver’s license is required.
• Secondary education
• Reading, writing and oral proficiency in the English language
• Prior work experience in hospitality industry; ideally in luxury setting

What we offer:

• Hourly Rate: $29.65
• Health Insurance - Medical, Dental & Vision
• 401(k) Retirement Savings Plan
• Excellent training and development opportunities
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts
• Complimentary employee meals

Schedule & Hours:

• Full time
• Early mornings, days, evenings, weekends and holidays

Four Seasons is an Equal Opportunity, Affectionate Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal